Phoenix Children's reviews

Floor manager unorganized. During my 5 years of employment the floor manager was switched 3 times. Upper management not involved. Unsafe working conditions and high acuity. Often understaffed and concerns never addressed. Underpaid. Under-appreciated. The staff that needed reprimanding never got in trouble yet continued to pose a threat to the patients and entire organization. Employees not treated well.

There is very little transparency despite the talking heads of senior/executive leadership claiming it's important. It seems the hospital objectives, goals, priorities, etc are a huge secret that shouldn't be shared. For example, when asking about the overall organizational structure and employee hierarchy - a senior leader stated "oh we wouldn't want that". Each year, the employee opinion survey highlights a severe lack of trust in senior leadership at which time all managers are called in to review the results and chastised for not promoting trust in the executives. It would be interesting to know how many managers and directors marked the survey that they have no trust in senior leadership. There has been very high turnover at the executive and director level over the last couple of years. I'm not certain what this says about executive leadership but is definitely suspect. There seems to be a habit of hiring in new leaders with little or no prior leadership/managerial experience.