PhotoBiz reviews

2.0

21% would recommend to a friend

(20 total reviews)

Lauren Marx

4% approve of CEO

17% positive business outlook

PhotoBiz has an employee rating of 2.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The PhotoBiz employee rating is 48% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
Jun 22, 2021

Word of Cation: Don’t

Recommend
CEO approval
Business Outlook

Pros

People in support are (mostly) great. They have your back and are really the only thing that get you through the day. I learned what type of company I do not want to work for and what type of leader I do not want to be.

Cons

I really wish I had read the Glassdoor reviews before taking this position - they are speaking nothing but truth. - Hope you like to be micromanaged! As stated in other reviews, the owners are rarely in the office (I’ve actually never seen or met one of them). In their absence, the HR rep is running things and if you aren’t boot licking you are not going to have a good time. - If you’re good buddies with HR you can do no wrong and will get little to no repercussions for messing up on the job or just straight up not doing your job. If you go to management or HR about an issue, they will tell you to mind your business - even if your workload is piling up due to others not pulling their weight. - A new Support Manager was put in place which showed some promise. He started having weekly one-on-one meetings and is keeping track of metrics. He advises employees to come to him with any issues or to blow off some steam - which he then goes and tells to HR. Very easily offended by any not-positive words about the work environment. - I was told “your negative attitude about taking on additional responsibilities without additional compensation is unprofessional.” I’ll leave it at that. - Expectation put on the Support Team is unreal. It was frowned upon to leave work on time (even when all of your work is done). The rest of the office treats the Support Team terribly even though they are the ones that deal with any issues with the business or the site. - Owners are out of touch with what is going on in the tech world and in the company. Speaking out for improvements will get you nowhere - Limited PTO which makes sense for a company this size. You have to accrue your time off (vacation and sick days come from the same 15 days) and don’t actually earn all of your days off until the 1 year mark. - You are provided with work from home materials that you are not allowed to use. - Mental health is not taken seriously, especially by HR. I was asked to have my “bad mental health days planned out in advance” so I could take PTO for them. Again, this is the PTO that you don’t earn until a full year. - They promote people who brown nose over people who have the actual experience and drive from the support team. You’ll be told there are no openings upstairs and then magically someone HR likes gets a promotion the next week. It doesn’t matter how good you are at your job or how much experience you have. You’re going to have to smile through the sh*t and say thank you to go anywhere. - I have felt such relief and a weight off my shoulders since quitting this job. Save yourself the trouble and find a company that actually values you.

1.0
Oct 15, 2020

Steer Clear

Recommend
CEO approval
Business Outlook

Pros

I learned how apathetic and petty people breed a toxic work culture that forsakes drive, intelligence, and talent for sycophantic behavior towards the owners.

Cons

1. The owners are stuck in the early 2000’s and have not adapted their business to fit the fast moving tech sector they think they are a part of. 2. Micromanaging is how the the owners and HR fill their days. If they spent half the time they spent looking over your shoulder and forcing outdated methods that create more work down their employees throat they wouldve MAYBE broken out of the start up phase they have been in for 20 years. 3. People are reprimanded for attempting to grow professionally through training during their down time. This seemed to be a rule that only applied to people who did not lick HR/the owners boots which I will go into detail in the next point. 4. The brown nosing at this company is different level. There were higher ranking people who would do anything and everything to be in the good graces of the owners (which is a problem in it of itself that the owners need their egos coddled by their employees). I was taught by fellow co workers that every single interaction or communication with these individuals needed to be documented otherwise you will be left open to manipulation and dishonesty to make themselves look good. It all makes it even more pathetic when you take into account that they are playing this petty and dishonest game for the empty prize of being the owners favorite pet. 5. Support gets screwed over on a daily basis for a multitude of reasons. A) the sites are crap and will break if you looked at it funny. B) the sales team make cleverly worded promises to potential clients to get them to sign up only to have them call support, upset, that the site isnt working as described. C) they are severely understaffed and every request to get replacements for people that quit or are promoted (promotions given on the fly because they couldn’t find replacements for people upstairs who quit) is met with indifference and a reminder that they should work harder and complain less. 6. HR is a joke. All she does is waste her day making irreverent, gruelingly painful small talk and plan office parties that the owners pass off as a perk/compensation. HR also has the accountants lurk around the corners and spy on people to see if they are actually working. After 6 months at the company I had my evaluation where they seemed perfectly happy with my performance and attitude. During the evaluation I made it clear that I wanted to discuss a raise due to my performance and added responsibilities. The mood instantly shifted and turned cold and I was told I would need to talk to the owners. The word beg doesn’t quite cover what I had to do to meet with one of the owners a full month after that meeting. When the meeting finally came they had built a case around the most nonsensical infractions that had nothing to do with the fact that I had taken on more work and responsibility. After defending every claim they simply shut down in frustration and ended the meeting with the head of HR (after the owners had left the meeting) telling me that I, along with a lot of other employees, were entitled and that we should feel lucky that we get paid more than minimum wage which is all the law requires the company to pay. Overall this company could literally be a case study of how not to manage a business and treat its employees. It is rotten from the inside out and it doesn’t take a genius to figure out that it’s a sinking ship. It has been such a blessing leaving the company and my life has gotten exponentially better since. I urge you to not look for employment here. If you’re a current employee and reading this you already know how true my review is and I hope you have the ambition and self esteem to leave a failing company that doesn’t value you.

1.0
Aug 14, 2020
Recommend
CEO approval
Business Outlook

Pros

I made some close friends and learned a lot about the type of employee I do not want to be. This place put professionalism into perspective for me, and I am thankful that I can now recognize warning signs of delusional management and toxic workplace culture. If you prefer a poorly stocked cereal bar to merit raises, this is your spot.

Cons

-No yearly reviews which means no merit increases or compensation for added responsibilities. -Natural skills, talents and interests are not encouraged. Often times, individuals who show interest and put effort into a specific career path are overlooked in favor of employees that are playing the game (see below). -Upper Management has favorites, and if you are not a favorite, you are screwed. Your best bet here is to slap on a smile and fake it 'til you make it. Sucking up is the ONLY way to progress in the company. -The sales department makes unattainable promises to potential customers that then jeopardize the Support and Marketing team's workloads and force uncomfortable situations when the Support team has to let a new customer know they cannot have what they want because the technology is simply not there. Promises based on what new consumers want to hear are made, and websites cannot be build on wishful thinking. -The development team is priority, and in fact they are not even paid via the same payroll and organization. They are treated like kings, make far more money than everyone else, and keep themselves segregated from any "team building events" which comes off as super condescending. Honestly, it sucks to see them dropping money on expensive wardrobes and high end items when other people who have been at the company for 5+ years cannot even get a raise. -"Team Building Exercises" seem to be the only thing that HR works on. They all feel forced and if you don't participate you are a spoiled sport. Ironically, the Support Team often has to work through all of these events because they are not a priority for this company at all. -Please read this again: The Support Team is not a priority for this company, DESPITE being the main selling point. Oh you want a website? Ours is only good because we have a Support Team available. Someone in this world please tell me how your main selling point is literally the department that constantly gets thrown under the bus. Someone. Somewhere. Help. -Upper management does not like strong opinions and often crosses boundaries with the personal space of female employees. -Upper management will disappear from workplace existence for long bouts of time then show up in the middle of a project with the goal of micromanaging. More than once upper management has insulted and berated the marketing team on quality work that she has no business or background critiquing. -Employees are not allowed to have any religion except Christianity, period. You will be forced into large prayer circles at any holiday. You will find yourself carefully opening your eyes to slowly look across the room and find another coworker also peeking. You will lock eyes, and you will have a mutual understanding of just how unprofessional this is in the workplace, and how disrespectful it is to those with different beliefs. -I don't know just be prepared to be treated like crap if you work here.

Viewing 4 - 6 of 20 Reviews

Glassdoor has 20 PhotoBiz reviews submitted anonymously by PhotoBiz employees. Read employee reviews and ratings on Glassdoor to decide if PhotoBiz is right for you.