Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,328 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,328 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

people are great there loved all the crew I worked with had many friends in maintenance

Cons

told them I was trapped in another state with car probs and could not make it back till a certain day and they called me 3 days before and said if I wasn't back I wasn't coming back to work and had a friend that worked there involved in a wreck and they picked him up from the wreck and took him to work and didn't let him go to the hospital

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Pilot Flying J Response
8y
We appreciate you reaching out and sharing your honest feedback with us. If you'd like to discuss any of these concerns further please contact us directly at PFJHR@pilottravelcenters.com.
2.0
Nov 5, 2017

Drug Test

Recommend
CEO approval
Business Outlook

Pros

Reasonable paycheck, offer health insurance but not cheap though.

Cons

Making you work harder. You can't work in one station but you need to work everywhere, if you are cashier you are not just a cashier but also a deli person and a maintenance too. Also it only applies in certain people but not everyone. If you are friendly and close to managers then you're lucky. If you are not then yes you do all the work while the other just chit-chat. Worse half the people there do drugs.

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Pilot Flying J Response
8y
We appreciate you bringing this to our attention. We take comments like this very seriously and we'd like to look into this further. Please contact us directly at PFJHR@pilottravelcenters.com to discuss this further.
5.0
Oct 28, 2017

TCGM

Recommend
CEO approval
Business Outlook

Pros

Family atmosphere, most weekends off for GM's, good benefits and a financially stable company that you can grow with. Outstanding Regional Managers!

Cons

Pay rates for GM's not keeping up with the industry.

avatar
Pilot Flying J Response
8y
We appreciate you reaching out and sharing your honest feedback with us. Please contact us at PFJHR@pilottravelcenters.com to discuss these concerns further.
Viewing 352 - 354 of 2,328 Reviews

Glassdoor has 2,385 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.