Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Sep 16, 2025

Favoritism At Its Finest

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and some good people

Cons

Management plays favoritism and will only let certain people work together. If they have a crush on someone they have to work directly with them and alot of physical contact

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Pilot Flying J Response
9mo
We are sorry to hear your feedback on our culture, but appreciate you sharing your experience with us. We are a growth company and work towards improving culture across the board. We'd like to continue the conversation and discuss your comments further. Please reach out to pfjhr@pilottravelcenters.com.
3.0
Sep 11, 2025

Just meh

Recommend
CEO approval
Business Outlook

Pros

great people at the company and a fun environment to work in.

Cons

The executive team is completely out of touch with the rest of the company. They act, however, like they care so deeply about you. They don't. The CEO, Adam Wright, is fantastic, but the rest of the team is full of delusional, egotistical, and flat out incompetent "workers".

2.0
Sep 8, 2025

Zero work life balance

Recommend
CEO approval
Business Outlook

Pros

You can hit metrics by cheating the system and it's blatantly allowed.

Cons

Boy's club upper management, if you don't 'fit in' you're eliminated. Pay seems good until it's 80-100 hour work weeks. Staff quality dictated entirely by area.

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Pilot Flying J Response
9mo
Thank you for sharing. We are sorry to hear your work-life balance was unsatisfactory. We'd like to understand more and would value further communication. Please email pfjhr@pilottravelcenters.com to further discuss so we can support our employees in the future.
Viewing 61 - 63 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.