Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Jan 20, 2013
Recommend
CEO approval
Business Outlook

Pros

I enjoyed building rapport with the customers and employees, but you get that in any retail setting.

Cons

Like the rest of the retail world, salary means you work a lot of hours. I did average about 50 most of the time, but some weeks were 60-70. The pay is not great- I made a lot more at Walgreens for the same position. The corporate support system is not that good. The computers are always having some kind of problem- some issues go on for months without being addressed. We had 30 year old gas pumps that the techs had problems finding parts for. They were constantly messing up and it frustrated the customers. It was frustrating listening to the complaining from the customers when it wasn't our fault. The employees' pay was pitiful. This led to high turnover. They cut hours during the winter, so everyone had to get used to making less money during this season. Not really fair in my opinion

1.0
Aug 16, 2012

A waste of time

Recommend
CEO approval
Business Outlook

Pros

Honestly there's really not to many good things to say about this workplace

Cons

Working here you really have to watch your hours on your pay stud because they are good for paying people the wrong amount of money, the managers talk down to you if your not in good with them, and they are the cause of 90% of the gossip which is sad, be prepared to be in a popularity contest, since the over turn is so high and people can get moved up in the company there's alot of backstabbing, I know some reviews say that you can get moved up quickly but in reality the regular employee get paid the same amount as the shift leader 7.25, so your not getting a pay raise your just getting more hours and demands, through my experience the employees are more rude then the customers, which is ironic bc you will get rude customers as well, the training is horrible and the demand is extremely high so expect to have to learn things on your own, which causes alot of tension at the job, you have to front face all your bills in your drawer, write on all your voids and suspended transactions what happened, clean showers and bathrroms bc maintenance always need help or sometimes aren't there, call and activate checks and people credit cards ect. sometimes working a 8 hour shift as the only cashier, now ask yourself do u want to go through all that for little pay, another thing is that pilot is not flexible and there student reinbursement is not up to par, if you ask for time off they tell you the week of if you can get the time off or not, after asking two or more weeks in advacnce bc they don't have to approve your time off and they schedule weekly, for the student reinbursement you have to be full time worker for over a year and have a certain amount of hours & gpa, and you still might not get any reinbursment which makes it impossible to achieve, they would let credit collecters or any one garnish your checks, the health benefits only apply to you if your breathing pilot flying j, bottom line if your trying to support a family off this company it would be a waste of time, p:s if your in Indiana and want to work at pilot beware bc there are some prejudice people who work there, just for the heads up

2.0
Jul 26, 2012

Employees treated with total disrespect

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pros for me with this job are..my fellow employees...meeting new people daily..and having a job.The pay is not sufficient for what is expected of employees.

Cons

My supervisor at the Haw River Flying J speaks to all employees with total disrespect..ex.screaming,yelling,cursing,.

Viewing 88 - 90 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.