Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Not really any. They have health insurance and 401k

Cons

They engage in breaking employment law. They don't believe in fixing anything and all around do not care about their employees.

avatar
Pilot Flying J Response
1y
We take claims like this seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.
1.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Fun at first. Can be promoted quickly

Cons

As a manager. Have to respond to issues even when on break Can not leave building on break Staff members don’t show up for work, manager has to work extra hours if staff doesn’t come in No overtime No drug test or background check for staff members. Too much shoplifting Tgey promise a raise when you get promoted, then don’t give it

avatar
Pilot Flying J Response
2y
We take claims like this seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.
1.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Free food and swag for employees

Cons

If someone doesn't like you it is easy for them to set you up for failure and discontinue your contract without warning. While in training class, I left my computer unlocked by accident. The other new hire took the opportunity to write slanderous things about me and congratulatory things about themselves from my chat account. This was joked about and encourage by a trainer in training in the room when I returned. This was done under the guise of teaching the trainee about desktop security. But it is never ok to impersonate someone or slander someone on an employee chat board. You are actually also training some one to be an insider threat by encouraging them to use someone else account without permission. If a person leaves their keys in their car it does not give someone the right to steal it.

avatar
Pilot Flying J Response
2y
Thank you for taking the time to relay your concerns about our employees. We'd like to discuss your concerns further, please follow up with an email to pfjhr@pilottravelcenters.com.
Viewing 94 - 96 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.