Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

I get the shift I want and works around me and my child due to I am a single mother.

Cons

The raises, the promotions, favoritism, some getting to do whatever they want and be late everyday and others do the same thing oh its' your in trouble. Mgmt getting to cuss the employees in front of customers and nothing gets done.. I have left messages with corporate but it gets me nowhere.

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Pilot Flying J Response
8y
Thank you for taking the time to share your feedback with us. Please contact us directly at PFJHR@pilottravelcenters.com to discuss your concerns further. We appreciate all you do for Pilot Flying J.
1.0
Jun 12, 2017

Cashier

Recommend
CEO approval
Business Outlook

Pros

- weekly pay - getting leave when I'm at school - it was down the street from my house - 50% discount

Cons

- unprofessional management - people always calling off and you have to work 10 hour shifts everyday. - Manager don't know how to schedule their workers.

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Pilot Flying J Response
9y
Thank you for the honest feedback. If you've experienced any management issues within our company, we are here to listen. Please feel free to email us directly at PFJHR@pilottravelcenters.com with specific details pertaining to your experience so we can continue to work towards making improvements.
2.0
May 5, 2017

Stay away...

Recommend
CEO approval
Business Outlook

Pros

If you can become day shift management you'd have it made. Otherwise steer clear. At The interview they make the The job sound fantastic after about a week you realize it's not.

Cons

No communication, management is to busy socializing. Day shift expects night shift to do everything including stocking the coolers when there is only two people to cover everything at night it's just not possible.

Viewing 133 - 135 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.