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      Pilot Flying J

      Engaged Employer

      Pilot Flying J reviews

      3.0

      41% would recommend to a friend

      (2,323 total reviews)
      avatar

      Adam Wright

      58% approve of CEO

      43% positive business outlook

      Ratings by demographic groups

      Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      2K reviews
      3.0
      Feb 15, 2017

      Gross job

      Shift supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time hours plus a bonus

      Cons

      Truckers sexually harass you every day, plus, even as a manager you still have to clean the bathrooms multiple times a day, and because it's a truck stop, and people stop there to only use the bathroom, it's really gross!!! Had to clean feces up off toilets several times a day despite being a manager. Not worth the money!!!

      avatar
      Pilot Flying J Response
      9y
      Thank you for sharing your feedback with us. To discuss your concerns in more detail, please email us directly at PFJHR@pilottravelcenters.com.
      2.0
      Jan 27, 2017

      Store manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Enjoyed the Team members once staffed.

      Cons

      Never staffed. Above store support does not allow Store manager to hire management team. New store policies prohibited enough team member hours to serve customers.

      3.0
      Jan 2, 2017

      Shift Leader/ Co Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were decent but better than most places around the area. You meet A LOT of truckers who generally overall are pretty cool to talk to. They don't necessarily like corporate but realize you are at the bottom of the totem pole so they try not to get pissy with you. Also, everyone from General Manager on down are usually nice which makes the job easier to deal with.

      Cons

      Not flexible with hours in the budget. Corporate needs to realize that one person can't do the jobs of three people. I've worked several 30+ hour shifts with one or two breaks because we couldn't "afford" more workers so I had to run the registers, clean showers, and cook food by myself.

      avatar
      Pilot Flying J Response
      9y
      Thank you for your feedback. We’re committed to strengthening our team dynamics on an ongoing basis, and we strive to place managerial candidates in roles that best compliment their skills and their teams. If you've experienced any management issues (past or present) within our company, we are here to listen. Please feel free to email us directly at PFJHR@pilottravelcenters.com with specific details pertaining to your experience so we can continue to work towards making improvements.
      Viewing 139 - 141 of 2,323 Reviews
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      ReviewsPilot Flying J reviews

      Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.