Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Jan 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Good Company with benefits and weekly pay

Cons

Bad Management lack of respect for staff from new Manager

1.0
Dec 29, 2014

Bullcrap

Recommend
CEO approval
Business Outlook

Pros

Well did like it no I loved it buttttttttt

Cons

Trying to keep up with others

3.0
Dec 28, 2014

It was a passable job.

Recommend
CEO approval
Business Outlook

Pros

They were accommodating with hours; I could generally get 20 hours or more when I wanted it but they were willing to work me one day a week if I needed it for school or just because I needed time off. There was an easy going way of things as long as everyone was doing their work. Though I was utterly replaceable being a cashier, I felt valued by my immediate superiors in general. 401K with matching. I would recommend this job to a high school kid or someone who desperately needs employment, but I could not offer it seriously to anyone who can get anything better.

Cons

Work is dull, but that is the nature of cashiering. Pay was just above minimum, but that is in the nature of cashiering. We are offered little protection from rowdy and potentially violent customers; generally a customer getting aggravated will end in you being reprimanded. They did not practice internal promotion or provide any training to advance careers despite requests to do so. The most cross-training I got was lessons on how to clean the showers. Consistency was lacking. Someone who repeatedly had absences (no call, no shows or no call late arrivals) was pardoned, where as other individuals were punished brutally or reprimanded for minor offenses. Discipline was not enforced as much as it should have been, especially with women. The nature of the post I was at generally meant that if someone called off (which happened more often than it should have), the 'main' cashier and manager on duty were in a pickle. The CEO is not an ethical individual. Where there is smoke, there is fire.

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Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.