Is Pilot Flying J a good company to work for?

Pilot Flying J has an overall rating of 3.0 out of 5, based on over 2,380 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 41% of employees would recommend working at Pilot Flying J to a friend and 43% have a positive outlook for the business. The best reviews about Pilot Flying J have been left by employees working as Logistics Specialist , Travel Center General Manager and Restaurant General Manager .

Does Pilot Flying J pay their employees well?

According to anonymously submitted Glassdoor reviews, Pilot Flying J employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Pilot Flying J. This rating has been stable over the past 12 months.

How satisfied are employees working at Pilot Flying J?

41% of Pilot Flying J employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pilot Flying J 2.8 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pilot Flying J?

Cashier (207) , General Manager (97) , Sales Associate/Cashier (82) , Maintenance (50) , Manager (47) , Shift Leader (38) , Guest Service Leader (33) , Assistant Manager (28) , GSL (23) , TCGM (23) , GSL2 (21) , Restaurant General Manager (19) , Logistics Specialist (18) , Shift Supervisor (18) , Account Manager (17)

What are the pros of working at Pilot Flying J according to real employee reviews?

"Pay is good and if you have a good team under you it's a relatively easy job." ((in 199 reviews)); "I think the benefits are good (never had them until I came here though)." ((in 160 reviews)); "You great people and make good connections with your Guests." ((in 107 reviews)); "Some good coworkers who try their best despite the dysfunction." ((in 45 reviews)); "Bonuses and company events are good." ((in 24 reviews))

What are the cons of working at Pilot Flying J according to real employee reviews?

"Poor management and lack of reprimanding for employees violating policies (health and safety)" ((in 145 reviews)); "Inside theft managers do nothing" ((in 60 reviews)); "Long hours and a company who can care less about you or anything other than cheating people and making money!" ((in 56 reviews)); "No work life balance Impossible goals Little to no labor" ((in 38 reviews)); "Poor training over all to be honest" ((in 35 reviews))

What are employees saying about Pilot Flying J layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pilot Flying J layoffs and their outlook for job security at Pilot Flying J in 2026.

What are the top reviewed Pilot Flying J locations?

Knoxville , Dallas , Houston , Ogden , San Antonio , Nashville , Phoenix , Indianapolis , Atlanta , Temple , Salt Lake City , Birmingham , South Bend , Columbus , Florence , Toms Brook , Springfield , Albuquerque , Amarillo , Meridian , Toledo , Tampa , Carneys Point , Springville , Winslow , Tucson , Laramie , Midland , Sulphur Springs , Moss Point

Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)

Adam Wright

58% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,323 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Oct 11, 2013

Horrible Company

Cashier

Recommend

CEO approval

Business Outlook

Pros

Always got my hours and a little overtime.

Cons

No pay raise, even after giving you unofficial promotion, meaning more work without the pay. A lot of favoritism, along with seniority, Only the General managers favorites were scheduled Monday thru Friday 7 to 3 or 4. One was being paid to train new employees and she never trained me or anyone the year I was there because I did the training or people in 2nd or 3rd shift would train. I got fired for a cash shortage on a day I didn't use the register, the week before management called me into question me on why I reported them to district manager, next week im fired. Company had a problem with not giving lunches and would edit time so we wont get paid and they wont be in trouble. I can go on.

2.0

Oct 3, 2013

Beware Pilot Logistics Tioga ND

Tankwagon driver

Recommend

CEO approval

Business Outlook

Pros

The housing rent is relatively cheap and the housing in Watford is clean and comfortable.There is not much else to say.

Cons

This company does not have enough work to support the employees they have hired and continue to hire.The management is poor in that the dispatchers don't communicate with each other eventhough they sit at the same desk and there is a dispatcher revolving door.We now get milage pay to and from site,about $.47/mi which does not include waiting hours for paperwork and the inevitable Bakken traffic jams.Frac techs and drivers are to use the Qualcom device in our trucks which don't work half the time so we loose half our pay.There is a palatable disdane for line employees as we are seen as a drain to the brass.The hours are kept to70 or below and that includes the travel time at $.47/mile so actual working hours are cut to the 50s when there is work.Please beware of this when applying for these jobs.

2.0

Oct 2, 2013

It only took about two weeks from my first interview until the day I started

General manager

Recommend

CEO approval

Business Outlook

Pros

You see new places as all meetings are in different states

Cons

they do not let you stay in the training program fo the entire training outline

Viewing 2203 - 2205 of 2,323 Reviews

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Pilot Flying J

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Reviews by job title

Horrible Company

Beware Pilot Logistics Tioga ND

It only took about two weeks from my first interview until the day I started

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