Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,323 total reviews)
avatar

Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Nov 26, 2011
Recommend
CEO approval
Business Outlook

Pros

There are opportunities for advancement if you have the qualifications & are willing to live & breathe your work & put it before anything else.

Cons

Minimal to 0 communication or feedback between management & employees. The place is much like a factory which expects its employees to be workaholics & not be compensated fairly for it. Overtime is not tolerated & somehow disappears if you end up going hrs. Employees are underpaid compared and not compensated fairly for # of yrs worked. Management makes no time to make sure their employees are fully trained but yet excepts them to perform to superior standards.

2.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

Very family oriented. I love the people I work with. It is like a loud, italian family. Management will not mind if you have to take some time off as long as it is an unpaid leave.

Cons

Corporate office positions are being compared with retail positions. I started with $10.50/hour. In the retail world that's outstanding. There is only one problem - corporate and retail is not the same and should not be bundled together to drive up the statistics. Pilot has always run on a low budget, understaffed and paid the very minimum. Only those that have a direct impact on sales (besides the senior mamagement; regional managers and sales reps) are being compensated well. That is how Pilot has managed being so succesfull - work the minimum paid employees into the ground and reward the managers who are able to have their employees produce high yields for the company.

Viewing 2272 - 2274 of 2,323 Reviews

Glassdoor has 2,380 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.