Pilot Flying J reviews

3.0

41% would recommend to a friend

(2,326 total reviews)
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Adam Wright

58% approve of CEO

43% positive business outlook

Pilot Flying J has an employee rating of 3.0 out of 5 stars, based on 2,326 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Flying J employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

2K reviews
2.0
Oct 18, 2021

Not what it was

Recommend
CEO approval
Business Outlook

Pros

They have done well with office organizations and sliming down on record retention.

Cons

Ever since Berkshire Hathaway got involved, it’s been down hill. Knew above store management that has no knowledge of what it takes to run a travel center. Sorry to tell you this but a target guest and a travel center guest are not exactly the same people. After almost a decade of employment, I never felt so overwhelmed from the horrible system upgrades and constant retail updates that never end!

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Pilot Flying J Response
4y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.
2.0
Sep 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are okay, food is a plus

Cons

Management is terrible. Too much work for little pay

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Pilot Flying J Response
4y
Thank you for sharing this with us, as this is a serious concern. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter and work to resolve them.
5.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Pilot is a great company with a great culture. It rewards hard work and gives its employees plenty of opportunities to earn promotions. I’ve been at Pilot for about a year and have loved it. I have a great boss and great coworkers.

Cons

Obviously no place is perfect, but I can’t think of any serious drawbacks to working at Pilor

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Pilot Flying J Response
4y
We appreciate the positive feedback and hope you’ve been able to grow with the company further. Don't hesitate to share other thoughts with us in the future.
Viewing 268 - 270 of 2,326 Reviews

Glassdoor has 2,383 Pilot Flying J reviews submitted anonymously by Pilot Flying J employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Flying J is right for you.