Pindrop reviews

3.9

82% would recommend to a friend

(170 total reviews)
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Vijay A. Balasubramaniyan

90% approve of CEO

81% positive business outlook

Pindrop has an employee rating of 3.9 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pindrop employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

170 reviews
4.0
Oct 26, 2022

Approaching Defining Moments

Recommend
CEO approval
Business Outlook

Pros

Pindrop uses cutting edge technology and has very talented engineers. The top of the org, c-levels, presidents, and VPs, are connected and dialed in. They're not afraid of difficult questions and decisions and do their best to remain connected to the business from the ground up.

Cons

Pindrop products have grown amidst many re-organizations. Domain knowledge and execution are scattered across teams without a great tool for navigation. Fortunately, the culture encourages collaboration and people's good nature are driving tasks to completion. Friendliness can only go so far until teams have competing priorities. There needs to be a serious effort to dedicate resources across teams in a more intentional fashion. Otherwise much work will involve chasing down folks in circles until the right person is reached and willing to help.

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Pindrop Response
3y
Thank you so much for taking the time to leave your review. We are so happy to hear that your experience working at Pindrop is overall a positive one, and hope to continue to work together to make a difference to people's lives. We appreciate your honest feedback and would love to connect with you to learn more about your ideas around sharing knowledge across teams. With our new focus towards Pindrop 2.0 we hope to work together to align our vision and continue to Audaciously Innovate our ideas and practices. Please don't hesitate to reach out to us at the People Operations team (pops@pindrop.com).
5.0
Sep 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The people of Pindrop are what make it really a great place to work. Most of the employee base in the Engineering and Research organizations are the brightest and competent at their craft in the industry. The employee base is also wonderfully diverse. The mission is also something you can get behind because it makes it a lot easier to give your best every day when you know that your work is stopping thieves from stealing from real people and stopping fraud at every turn. Knowing that your work also improves the experience of everyday people who just need help from whatever institution they are calling into by reducing the friction for authenticating feels rewarding. The pace is fast and the work is fulfilling. You get to work on the latest technology trends in the industry and build incredible things. Even when the company was an office-first environment remote workers felt like first class citizens and the transition to fully remote was seamless because of this. The CEO is compassionate, charismatic, genuine, and was incredibly transparent. Every All Hands meeting you could ask questions that were difficult and he would answer them truthfully and not just give fluff answers that you could tell were meaningless. I've worked at plenty of companies where the CEO was just a stuffed suit but Vijay truly is brilliant and seemingly a bottomless well of energy.

Cons

Competing priorities make it difficult to get things over the finish line. Each major Engineering organization has an equal stake in the overall Engineering roadmap so things that require other organizations aren't going to get the same priority from them. Does feel like Pindrop is getting a little top heavy.

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Pindrop Response
3y
Thank you for providing a thoughtful and balanced review. I love hearing that your time at Pindrop is enriching. While every business has unique challenges and opportunities, we recognize that our employees make or break an organization’s success. We are always open to hearing more feedback directly at pops@pindrop.com. Thank you for reviewing your experience at Pindrop!
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Glassdoor has 175 Pindrop reviews submitted anonymously by Pindrop employees. Read employee reviews and ratings on Glassdoor to decide if Pindrop is right for you.