Pipedrive Software Developer reviews

4.2

89% would recommend to a friend

(34 total reviews)
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Paulo Cunha

100% approve of CEO

81% positive business outlook

Software Developer employees have rated Pipedrive with 4.2 out of 5 stars, based on 34 company reviews on Glassdoor. This indicates that most Software Developer professionals have an excellent working experience there. Pipedrive is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

34 reviews
3.0
May 16, 2024

SRE

Recommend
CEO approval
Business Outlook

Pros

Good people, nice company culture, great office and more

Cons

Salary is below market, promotions are also quite rare and all depends on budget even if you outperform.

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Pipedrive Response
2y
Thank you for taking the time to leave a review, fellow Pipedriver! We are happy to hear that you are enjoying working with our awesome people and our welcoming office space. To your point about promotions, we are very proud of our Software Engineering Career framework; we have 14 different levels to progress through at Pipedrive. Our current promotion system supports our colleagues’ growth whenever an engineer is ready for it and business needs are in place. Once again, we appreciate your honesty and willingness to share your experience. Your feedback helps us identify areas for improvement and ensures that we're constantly striving to be the best workplace we can be. If you’d like to discuss the points you’ve raised any further, your People Partner is on hand to support you.
2.0
Mar 3, 2024
Recommend
CEO approval
Business Outlook

Pros

The engineering work is supported by high-quality hardware and tools with Macbook Pro as default. The office environment is outstanding, with excellent coffee and other amenities e.g. gym. In Tallinn, there's a slight compensation for food, though the effects of cost-cutting are noticeable. Specialists and middle managers, especially those with extensive experience, are highly competent. The benefits package and private health insurance are particularly impressive. Below the mid-manager level, traces of Pipedrive's exceptional culture still persist. The atmosphere is friendly, making the workplace feel safe and welcoming. However, challenges emerge at higher management levels, notably with executives brought in by Vista. Most executives within the Engineering organization hail from the "old Pipedrive" period and are effective, but the broader business organization displays a wide range of personalities. There's a noticeable distinction between individuals who merely manage upwards and those who are truly committed and put in significant effort for the company, rather than just completing tasks and seeking approval from senior management. The method of addressing problems—whether by a thorough, fact-considerate approach or a hasty, imbalanced reaction—significantly separates the original Pipedrivers from the newcomers.

Cons

Last summer, the CTO announced that there is no future at the company for experienced engineers, intending to force out senior staff due to their high salaries. The company is slashing costs by laying off senior engineers and specialists, not fully complying with legal standards. This practice of not offering alternative roles within the company breaches Estonian law. HR has shifted its focus entirely to cost-cutting, neglecting fairness and career progression. Over a few years, HR quality has plummeted from the highest standards to the lowest, as previous leaders have left. The company is gearing up for a sale by Vista, yet it's not achieving enough growth for a satisfactory valuation, hampered by poor investment in its product and overspending on ineffective marketing. Pipedrive's culture is diminishing, evident from the repeated small-scale layoffs—occurring three times in 2024 alone—rather than a singular comprehensive cut, setting a tone of bleak expectations. The environment, once vibrant and joyful, has been overshadowed by an atmosphere of fear, distrust, and empty promises. The upper management, located in London, feels out of touch, making rare appearances only for superficial motivational speeches. Whereas senior contributors initially received stock options with Vista's acquisition, this benefit is now reserved for senior executives alone. In contrast, companies like Bolt and Wise continue to distribute stock options. Feedback from employees is mostly ignored, met with a facade of polite disinterest. Teams within the customer organization have been dismissed for asking too many questions about their career paths. In the engineering and product divisions, there's a clear absence of a coherent long-term plan for developing a superior product—a feeling that was strong a few years ago. Currently, the focus seems to be on maintaining existing systems, with significant resources misspent on non-productive marketing activities. Engineers share this sentiment, with many appearing to be disengaging quietly and starting to look for new job opportunities elsewhere.

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Pipedrive Response
2y
Thank you for taking the time to leave a review for us, fellow Pipedriver! We appreciate your candid feedback and are concerned to learn about your experience with us here at Pipedrive. We take your comments seriously and trust that you will understand the delay in a response whilst we review internally. Regarding the treatment of experienced engineers and specialists, we are committed to upholding the highest ethical and legal standards. We value the contributions of all our Pipedrivers and aim to create a fair and inclusive workplace. One of our primary focuses is to make sure that we have high performing teams. For this, we are constantly reviewing how we’re doing, including analysing which competencies and seniority levels we need in each area/team to deliver the expected results optimally. We are very proud of our recently hired interns as well as our Software Engineering Career framework, where we have 14 different levels to progress through in Pipedrive. Our current promotion system supports our colleagues’ growth whenever an engineer is ready for it and business needs are in place. It's important for us to uphold our values to maintain an open, transparent, and supportive environment for our employees. We’re dedicated to creating a positive workplace culture and are currently reviewing the recent employee survey, taking all feedback into account. To your point about the product and engineering divisions, our customers are at the heart of what we do, and our vision to be the best CRM for small business remains our north star. We have undergone changes that better help us achieve this vision for the future. However, we remain committed to providing a people-first experience to our Pipedrivers, along with a world-class product to our customers. We want to ensure that every employee feels heard and valued and encourage you to engage with our Executive Team to discuss your concerns. It’s our commitment to make Pipedrive a place where all employees can thrive and contribute meaningfully to our success, driving growth together.
1.0
Jul 12, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

Good people. You can still find competent individuals who care about the company and their teammates.

Cons

Where to start? Weak management has lead to lots of bad decisions, wasted resources and growing incompetence. It is now much easier for people who contribute nothing to just ride it out and literally push out anybody that is actually doing something. People that had no actual value now have even more opportunities for fake work, specially the middle management. You can guess were the company is headed.

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Pipedrive Response
3y
Thank you for taking the time to share your feedback about your experience as a software engineer at Pipedrive. We value all perspectives and take feedback seriously as we continuously strive to build on our company culture and operations. We’re glad to hear that you found the people at Pipedrive to be good and that you encountered competent individuals who genuinely care about the company and their teammates. Building a supportive and collaborative environment is one of our core values, and we appreciate your recognition of this aspect. We are sorry to learn that you had a negative experience with management and perceived a decline in decision-making, resource allocation, and competence within the company. We understand the importance of effective leadership and its impact on the overall success of an organisation. We are committed to addressing these concerns. At Pipedrive, we are constantly striving to uphold our values, maintain a realistic understanding of our challenges, and deliver value to both our customers and employees. We want to assure you that preserving our core values is extremely important to us as we evolve and grow. Thank you once again for sharing your thoughts, we truly appreciate all feedback.
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Glassdoor has 386 Pipedrive reviews submitted anonymously by Pipedrive employees. Read employee reviews and ratings on Glassdoor to decide if Pipedrive is right for you.