Is Pizza Hut a good company to work for as a Customer Service Representative/Server?

Customer Service Representative/Server professionals working at Pizza Hut have rated their employer with 3.3 out of 5 stars in 573 Glassdoor reviews. This is a lower than average score with the overall rating of Pizza Hut employees being 3.4 out of 5 stars. Search open Customer Service Representative/Server Jobs at Pizza Hut now and start preparing for your job interview by browsing frequently asked Customer Service Representative/Server interview questions at Pizza Hut .

Does Pizza Hut pay Customer Service Representative/Server employees well?

Customer Service Representative/Server professionals rate their compensation and benefits at Pizza Hut with 2.7 out of 5 stars based on 573 anonymously submitted employee reviews. This is 3.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative/Server salaries at Pizza Hut.

What are the top reviewed jobs at Pizza Hut?

Cook (711) , Shift Manager (624) , Pizza Delivery Driver (543) , Server (357) , Delivery Driver (327) , Customer Service Representative (326) , Manager (307) , Cashier (297) , Driver (275) , Assistant Manager (248) , Line Cook (226) , Server/Waiter (226) , Customer Service Representative (CSR) (225) , Pizza Maker (218) , Shift Leader (206)

What are the pros of working at Pizza Hut according to real employee reviews?

"Met some really great people and was able to see the world from a different perspective." ((in 658 reviews)); "Flexible hours so you don't have to book time off too much in advance / good for when still studying" ((in 616 reviews)); "Tips Pay per hour Store hours Free food (supposed to be! It's in the company policy) friendly customers" ((in 530 reviews)); "Free Pizza and Wings and you get to make some people smile when they are upset that their pizza is late or wrong." ((in 344 reviews)); "The pros of working here is that coworkers are great people that you can easily get along with." ((in 330 reviews))

What are the cons of working at Pizza Hut according to real employee reviews?

"Really bad management and planing" ((in 754 reviews)); "bad manager = harder time" ((in 397 reviews)); "No benefits to speak of besides the hourly rate and tips" ((in 198 reviews)); "Terrible upper management." ((in 168 reviews)); "you get waiters wages(less than minimum wage because of tips) while on the road" ((in 157 reviews))

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Pizza Hut

Pizza Hut Customer Service Representative/Server reviews

3.3

55% would recommend to a friend

(573 total reviews)

Artie Starrs

45% approve of CEO

44% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Work/Life balance

2.7

Compensation and benefits

2.6

Career opportunities

2.5

Culture & values

2.5

Senior management

Customer Service Representative/Server employees have rated Pizza Hut with 3.3 out of 5 stars, based on 573 company reviews on Glassdoor. This indicates that most Customer Service Representative/Server professionals have a good working experience there. Pizza Hut is rated in line with the average (within 1 standard deviation) by Customer Service Representative/Server professionals compared to other employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

573 reviews

1.0

Mar 28, 2012

Underappreciated

Server

Recommend

CEO approval

Business Outlook

Pros

It's a job. Very basic food service.

Cons

Not enough pay. Especially true in a bad neighborhood when you rely on tips.

3.0

Dec 23, 2011

Decent People, Fewer Hours, Varied Pay

Server

Recommend

CEO approval

Business Outlook

Pros

Free Uniforms, Discount, Customer Focus

Cons

Hours, It seemed that unless you were the managers favorite, you would be given as little hours as possible. They would give us 12 hours to start and they kept hiring till my hours went down to 4 hours and they were STILL hiring.

2.0

Sep 13, 2011

Ok for highschoolers wanting extra cash, but no good as a long term job

Customer service representative/server

Recommend

CEO approval

Business Outlook

Pros

Discounts and free personal pizza on break Flexible hours

Cons

Horrible management No discipline at all Little to no training Too many promotions required to sell

Viewing 565 - 567 of 573 Reviews

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Pizza Hut Customer Service Representative/Server reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Underappreciated

Decent People, Fewer Hours, Varied Pay

Ok for highschoolers wanting extra cash, but no good as a long term job

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