Pomelo Care reviews

Work life balance: Management will never tell you the expectation is to be online 24/7, but it is the norm. Company relies heavily on asynchronous work and avoids internal meetings, which can lead to highly active Slack threads during non-business hours. Management prioritizes rapid growth over sustainable operations, and clinicians and business staff alike are spread thin. In Group / Out Group Dynamic: The majority of the leadership team all came from the same company, and will often spend the first few minutes of all-hands meetings reminiscing about nights out doing karaoke in NYC that the majority of the company was not present for. This can be isolating for new hires who do not have that shared history. Shifting Goalposts: There is a lack of transparency from leadership around role definition, expectations, and success metrics. Employees who achieved or exceeded specific metrics outlined in their bonus plan still did not receive their full bonus. Management is quick to deploy performance plans in lieu of helping employees grow in their roles, which, when paired with an asynchronous, online-only work environment, can create a “sink or swim” culture.

The hiring process of a little long simply due to how heavily they screen applicants. Now that I work for this company, I think that they are screening heavily to make sure that the right applicants are selected.