Does Potpourri Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Potpourri Group employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Potpourri Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Potpourri Group?

35% of Potpourri Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Potpourri Group 2.9 out of 5 for work life balance, 2.4 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Potpourri Group?

Customer Service Representative (10) , Contact Center Representative (4) , Call Center Representative (2) , Warehouse Associate (2)

What are the pros of working at Potpourri Group according to real employee reviews?

"The benefits were decent" ((in 7 reviews)); "The break room is amazing with a wide variety of items" ((in 3 reviews))

What are the cons of working at Potpourri Group according to real employee reviews?

"Poor management." ((in 8 reviews)); "Horrible pay compared to similar jobs (minimum wage)" ((in 5 reviews)); "Team Lead & training is horribble." ((in 4 reviews)); "Shouting matches with customers over the telephone are frequent and encouraged by supervisors." ((in 3 reviews))

What are the top reviewed Potpourri Group locations?

North Billerica , Littleton , Billerica , Whitinsville , Portland , Ayer , Burlington , Uxbridge

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Potpourri Group

Potpourri Group reviews

2.8

35% would recommend to a friend

(63 total reviews)

Ankur Parashar

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity & inclusion

2.5

Compensation and benefits

2.4

Culture & values

2.4

Senior management

2.4

Career opportunities

Potpourri Group has an employee rating of 2.8 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Potpourri Group employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by veteran status

Veteran status

Reviews by job title

63 reviews

1.0

Jan 27, 2015

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wasn't there long enough to say anything positive

Cons

Team Lead & training is horribble. They expect you to know everything within a week and be on the phone. Limit time on calls is 5 mins can't be more than that on a call is horrible. I seen few time where employee ask for help on escalated call team lead would give a dirty look.

2.0

Jan 20, 2015

Poor conditions, poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fairly easy work (Call Center Representitive) Flexible PTO

Cons

Poor leadership Management doesn't care about you Supervisors are lazy Horrible pay compared to similar jobs (minimum wage) Horrible scam of a promotion you need to sell customers at the end of every call

4.0

Sep 14, 2014

Good place for a starting help desk position, and to gain experience as you continue getting your degrees in school.

It help desk

Recommend

CEO approval

Business Outlook

Pros

Pretty quiet place not a lot of noise going on, no one breaths down your neck, you get projects and most of them you can work on at your own pace, you're encouraged to learn more and be more independent, it's a great place to gain lots of experience, very relaxed and friendly place overall.

Cons

The pay for a starting positions can be a little on the low end, may have to wait longer until a desired positions open up.

Viewing 55 - 57 of 63 Reviews

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Jobs at Potpourri Group

General Merchandise Manager (Apparel)

Retail Sales Associate- $500 Sign-On Bonus

Retail Sales Associate (part-time) $500 Sign-On Bonus

Retail Store Supervisor