-Managers/supervisors change every 3 months, thus causing an issue with escalation processes
-Minimal onboarding (if any)
-Training is done while you're on the job (not good in tech ed), causing excessive bugs/holes/miscommunication
-Constant (excessive) online training for security with harsh due dates, yet most of the products aren't checked for compliance. Also, excessive emotional training.
-New team members on a weekly basis, usually from India or Folsom CA
-Silo-ed departments/products & employees don't work together/disjointed
-Constant product name changes
-Constant product owner changes
-Dog eat dog world - numbers are all that matter
-Micromanagement
-Constant software changes (not updates, changes).
-High turnover since last acquisition
-Unnecessary daily/weekly meetings
-Must put on your time sheet that you took lunch when you didn't (due to California laws)
-Uneven hiring distribution of teams. Some teams have one person who handles 50+ accounts
and are overwhelmed; others have too many team members for additional support.
-No logical internal promotion/ review-raise structure. Managers know nothing about the product they support (nor have been trained), and raises are based on performance, they are based on how PowerSchool did.
-There's no focus on job duties. You'll wear many hats by default.
-No communication skills across management. Short notice is common.
-Low morale in several support departments
-They tell you to ask questions, yet don't give relevant answers
