Does Preferred Credit pay their employees well?

According to anonymously submitted Glassdoor reviews, Preferred Credit employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Preferred Credit. This rating has been stable over the past 12 months.

How satisfied are employees working at Preferred Credit?

75% of Preferred Credit employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Preferred Credit 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Preferred Credit?

Customer Service Representative (4) , Manager (4) , Associate (2) , CCOR (2) , Client Services (2) , Collections Specialist (2) , Contract Processor (2) , Leadership (2)

What are the pros of working at Preferred Credit according to real employee reviews?

"Great culture and employee first mindset" ((in 13 reviews)); "Great people to work with." ((in 7 reviews)); "good benefits" ((in 6 reviews)); "Flexible Scheduling and great Opportunities" ((in 5 reviews)); "Great pay for student workers looking for a part time job" ((in 5 reviews))

What are the cons of working at Preferred Credit according to real employee reviews?

"Can be hard to take time off during certain busy times of the year." ((in 3 reviews))

What are the top reviewed Preferred Credit locations?

Saint Cloud , Arlington , Saint Paul , Las Vegas

Preferred Credit reviews

4.0

75% would recommend to a friend

(17 total reviews)

Joe Bergstrom and Steve Windfeldt

Not enough data to show CEO approval

78% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

4.0

Senior management

3.9

Work/Life balance

3.9

Career opportunities

3.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 31, 2017

Unfulfilled Promises/Zero Communication

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

After employment, I cannot come up with a positive thing to say regarding this company.

Cons

You sign for a job offer that outlines your pay, but it changes after 90 days. (No longer guaranteed the amount you signed for) The hours for the departments are constantly changing. They start you with ideal hours and then move after 90 days. You will constantly hear about how management works for the employees but when push comes to shove, they will set you up to benefit them instead of you. Communication in this company is HORRIBLE. Do not expect to be informed of the changes they are making to your hours, salary, or job description. OR expect different departments to communicate with each other.

Preferred Credit Response

9y

Thanks for taking the time to leave us a review – we appreciate the input. In general, pay levels are not reduced. They are reviewed for an increase based off of performance. Schedules do not change once you’ve hit 90 days unless you’ve requested a change yourself. The pay rate and schedule are dependent on the department you are working in and your skill set coming into that position.These items are discussed with applicants throughout our hiring process, and an offer letter is signed on the first day with the specifics. If performance meets expectations, then pay increases go into effect as scheduled. This occurs for over 95% of our staff. Our leadership at PCI work to promote a positive, healthy atmosphere that employees enjoy. We are sorry to hear that you did not feel that way.

1.0

Nov 10, 2016

Contract Processor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule that works around school. VERY VERY EASY JOB.

Cons

The job becomes boring very quickly. You do the same think all day and have to listen to callers who half the time are hard to hear and not fun to work with. Makes it hard to care about the work.The pay isn't the best and benefits are a joke. They shove the values in your face but don't always abide by them.

Preferred Credit Response

9y

We appreciate your feedback, and will use this to continue developing the company and its benefits package, which we are in the process of enhancing. Thank you for taking the time to leave us a review!

3.0

Sep 1, 2016

Ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun company events, casual dress/theme days, free meals, lots of room for advancement, newly updated generous benefits, decent pay, flexible hours

Cons

Some managers only like certain people and they seem to pick and choose who gets what position and deny people who are qualified. Also work can get boring if call volume is low and you can risk getting sent home early when you want/need your full hours.

Preferred Credit Response

9y

Thank you for your feedback. We encourage our staff to apply for positions that are opened internally, and we work to ensure that the right people are matched with the right position to ensure that our employees are set up for success.

Viewing 10 - 12 of 17 Reviews

Jobs at Preferred Credit

Collections Specialist

Client Solutions Associate (Spanish Bilingual)

Database Administrator

Collections Specialist (Spanish Bilingual)