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      Premium Retail Services

      Part of Acosta Group

      Engaged Employer

      Premium Retail Services reviews

      3.0

      43% would recommend to a friend

      (1,962 total reviews)
      avatar

      Brian Wynne

      40% approve of CEO

      36% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      2.7

      Culture & values

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Senior management

      Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 1, 2024

      The good and not so good

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Number one is definitely the flexibility of your work schedule. They offer a wide range of benefits, medical, dental, vision, 401k, and Life insurance, They also provide legal access and counseling at no additional charge. HR is helpful and gets back to you when you have questions Area Manager is also helpful and encouraging

      Cons

      They don't provide reimbursement for gas or mileage. :( Fast food employees get paid more than I do and have less to worry about, which doesn't give you the best feeling :( The Operations Team can be hit or miss on how helpful they can be. Just depends on who you get. Store managers are not usually happy to see you, and as an "outsider" trying to ask for information, you get the feeling that you are bothering them. Not all, but most.

      avatar
      Premium Retail Services Response
      1y
      Thank you for sharing your valuable feedback. We're pleased to hear that you've appreciated the flexibility, benefits, and the support from both HR and your Area Manager. We also understand your concerns regarding mileage reimbursement. After conducting thorough research, we believe our current mileage reimbursement aligns with industry standards. That said, we are always looking for ways to improve, and we'll share your suggestion with the relevant teams to explore how we can enhance communication and collaboration moving forward. If you have any specific examples or further suggestions, please feel free to reach out to us directly at reviews@premiumretail.com. We genuinely value your feedback and are committed to making your experience even better. Thank you again for taking the time to share your thoughts!
      4.0
      Apr 30, 2024

      Love-hate relationship

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Taught me essential tools for sales. Independently running your stores as your own business. Freedom to drive to different store to drive up production. Reimbursement for gas. Turning a group of strangers into family.

      Cons

      Micromanaging Busy-work for the sake of busy-work, not to drive production. Stress load. Very little work-life balance. Taking calls on days off and practically never off the clock, but not paid on those days.

      avatar
      Premium Retail Services Response
      1y
      Thank you for sharing your experience. We're glad to hear that you gained valuable sales skills and appreciate the flexibility the role offers. Premium encourages our employees to have a work-life balance and we're sorry you feel like you don't have that. We encourage employees to keep lines of communication open with their managers. If you can share more details about your experience, please reach out to reviews@premiumretail.com. Thank you for all your hard work!
      4.0
      Apr 30, 2024

      PRS

      Merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      They are very flexible and the job is easy.

      Cons

      The management structure was inconsistent and confusing.

      avatar
      Premium Retail Services Response
      1y
      Thank you for your feedback! We’re happy to hear that you enjoy the flexible scheduling associated with your role. We’ll continue to work on improving communication and clarity in management to ensure a better experience for all employees. Thanks for being Premium!
      Viewing 307 - 309 of 1,962 Reviews
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      ReviewsPremium Retail Services reviews

      Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.