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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Apr 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay if you can successfully sell contract phones.

Cons

No sales means no money. And sometimes the region determines that.

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Premium Retail Services Response
1y
Thank you for your feedback! We're glad to hear that you're satisfied with the pay and commission opportunities. We understand that sales performance can be unpredictable, and we appreciate your suggestion to offer more promotions and simplify sales for customers. Thanks for being Premium!
3.0
Apr 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Get your foot into the sales world, learn customer service and get used to commission work.

Cons

Commissions are really low and there is massive pressure to force customers into sales that are bad for them. Good people are treated poorly even if they make good sales.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We appreciate that you recognize the opportunity to gain experience in sales and customer service. We are concerned to hear about your experience with middle management and the pressure to make sales that may not be in the best interest of customers. Please know that we take these concerns seriously, and we encourage you to reach out to us directly at reviews@premiumretail.com to provide more specific details.
5.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

In all the years I’ve been in the workforce, I’ve never once felt as supported, invested, and cared for as I do at Premium. I genuinely love this company and love working for it and I constantly point folks towards open positions if I see some open.

Cons

I don’t really have cons as much as advice on continuing to invest in the employee experience and quality of life, it’s great currently, but always strive for improvement.

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Premium Retail Services Response
1y
Thank you for your wonderful feedback! We're thrilled to hear that you feel supported, invested in, and genuinely care about working at Premium. It's employees like you who make our company a great place to be. We appreciate your advice on continuing to invest in the employee experience, and we will certainly keep striving for improvement. Thank you again for being a valued member of the team, and for recommending open positions to others!
Viewing 322 - 324 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.