employer cover photo
employer logo
employer logo

Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Great resume builder. Work is easy.There is a general company wide aversion to talent search over replenishment and filling spaces. Managers are cookie cut and frustrated.

Cons

Short assignments.No backup from owners. No focus. Lots of back stabbing and brown nosing going on. The bottom rung keeps breaking when you try to climb.

2.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing yet. I had no choice as Acosta group simply rebranded and merged their merchandising with Premium Retail.

Cons

I am one day into my “new” job that I didnt ask for. And already, I was unable to properly claim drive time, and accurate mileage. My office is my home. When I wake up and pull up my route to leave. I’m on the clock. That’s how Acosta worked, that’s how Neptune retail, SAS and everyone else works. Premium so far, has shown they are going to do everything possible to deny drive time, mileage and claim it’s part of our responsibility to pay for those costs of fuel, insurance and wear on our vehicles delivering their merchandising materials.

avatar
Premium Retail Services Response
1y
Thank you for your review, and we’re truly sorry to hear about your negative experience. We take all concerns very seriously, particularly regarding drive time, mileage, and compensation. We want to ensure all employees are supported and fairly compensated for their work. Please email us at reviews@premiumretail.com so we can look into this further and address your concerns directly. Your feedback is important to us, and we are committed to improving the experience for all team members.
2.0
Aug 28, 2024

Company is getting worse

Recommend
CEO approval
Business Outlook

Pros

Only Pro anymore is that you can schedule a round your own schedule.

Cons

The company has been making moves which negatively impact employees. They cut the mileage reimbursement in half, it barely covers gas now, and you have to drive everywhere, which means oil changes and maintenance, along with depreciation are now big costs which you will need to cover yourself. The pay is not inline with competition, nor with most places you work at. Now they are capping the electronic reimbursement rate. The company is getting cheaper at the cost of the employees making employees work for less and cutting into all compensation. No longer able to recommend the company. Will be leaving once my 401k is fully vested.

avatar
Premium Retail Services Response
1y
Thank you for your feedback. We’ve conducted extensive research and believe that our compensation and mileage reimbursement rates are in line with industry standards. We’re continuously reviewing our policies to ensure they remain competitive. We appreciate your suggestions and will consider them as we move forward. For any specific concerns, please reach out to reviews@premiumretail.com.
Viewing 70 - 72 of 1,963 Reviews

Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.