Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,075 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 46% of employees would recommend working at Premium Retail Services to a friend and 38% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

46% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (207) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 159 reviews)); "Flexible and able to make own schedule" ((in 104 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 86 reviews)); "They had a Flexible schedule and Decent pay" ((in 66 reviews)); "Great people to work with!" ((in 40 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 106 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 77 reviews)); "No benefits without full time job" ((in 56 reviews)); "No training when it came to doing the Grocery store jobs." ((in 48 reviews)); "Bad communication between higher ups and base employees" ((in 29 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What Premium Retail Services locations have received the highest employee ratings?

New Orleans , Springfield , Fresno , Reno , Fort Worth , San Jose , Denver , Seattle , West Palm Beach , Nashville

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Premium Retail Services

Part of Acosta Group

Premium Retail Services reviews

3.0

46% would recommend to a friend

(1,961 total reviews)

Brian Wynne

42% approve of CEO

38% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.7

Compensation and benefits

2.7

Career opportunities

2.6

Senior management

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,961 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 28, 2026

Flexible scheduling but pay could be better

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Very flexible scheduling. Great opportunity to gain more hours.

Cons

Not great pay. No other cons.

Premium Retail Services Response

Thank you for taking the time to leave a review and for your time with Premium. We’re happy to hear you enjoyed the flexibility and opportunities for additional hours, as creating adaptable work opportunities is something we value. We also appreciate your honest feedback regarding pay. After conducting extensive research, we believe our compensation rates align with current industry standards, though we understand perspectives may vary. Thank you again for sharing your experience and for being part of the Premium team.

4.0

Apr 18, 2026

Good but not great

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Extremely flexible scheduling which allows for a good work/life balance Direct manager is very responsive Great variety of work to be done or the option to do just one type of work regularly 401k match

Cons

Pay is state minimum wage No longer paid for drive time since Acosta Group merged Crossmark with Premium Mileage payment is minimal- 30¢/mi from location to location excluding travel from and to your home location Working Advantage benefits for pt employees is terrible (rated a D+ with the BBB) No direct opportunity to move up in the ranks yet it's supposedly encouraged Company tends to hire pt to save itself more money and encourage pt employees to work ft when short-staffed and during the summer and holiday seasons Even district managers/direct field supervisors are pt and don't make a living wage No company-issued equipment Estimated times for service orders are often inaccurate because real world experiences (such as busy stores and customers interrupting your work) aren't factored in Often assigned survive orders for work I haven't received training for Most training is not hands on but you do learn as you go especially if your do the same types of service orders regularly

Premium Retail Services Response

1mo

Thank you for your detailed feedback and for your continued service over the years, we truly value your commitment. We’re glad to hear you’ve had a positive experience with scheduling flexibility, variety in work, responsiveness from your manager, and benefits like the 401(k) match. We also appreciate you sharing your concerns around pay structure, mileage and travel compensation, training, equipment, and communication. Your insights are important, and we remain focused on continuously evaluating how we can better support and equip our field teams.

2.0

Apr 15, 2026

Flexible schedule but lacks managerial support

Retail merchandiser

Recommend

CEO approval

Business Outlook

Pros

Make your own schedule. Work with well known companies.

Cons

No supervisor or manager support.

Premium Retail Services Response

1mo

Thank you for sharing your feedback. We’re glad to hear you appreciate the flexibility and the opportunity to work with well-known brands. We also understand your concern regarding managerial support, and we recognize how important consistent guidance is in field roles. We appreciate you taking the time to share this, and we’re committed to continuing to improve support and communication for our teams.

Viewing 7 - 9 of 1,961 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible scheduling but pay could be better

Good but not great

Flexible schedule but lacks managerial support

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