Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,077 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (133) , Sales Representative (83) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"good pay compare to skills required and experience" ((in 162 reviews)); "Flexible and able to make own schedule" ((in 103 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 82 reviews)); "Decent pay, flexible schedule, great co" ((in 76 reviews)); "Great people to work with!" ((in 38 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 107 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 78 reviews)); "No training when it came to doing the Grocery store jobs." ((in 57 reviews)); "No benefits without full time job" ((in 51 reviews)); "Poor communication." ((in 25 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

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Premium Retail Services

Part of Acosta Group

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 22, 2021

Do not work here

Retail wireless consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, management works with you

Cons

Stress to make sales, management will belittle and passively make threats about firing you, extreme micromanagement and manager/district manager will breath down your neck with corrections, lack of training, lots of angry customers, having to sit in car for break, told that straight talk is an enemy and not to be friends with walmart/straight talk workers

Premium Retail Services Response

Thank you for your review. We strive to create a respectful workplace for all of our employees. If you have specific examples that contradict this, we urge you to email reviews@premiumretail.com so that we can address them.

2.0

Jun 18, 2021

Culture at the top is extremely pushy

Mobile phone sales

Recommend

CEO approval

Business Outlook

Pros

Lots of bonus pay on top of competitive base pay

Cons

Absolutely scummy sales practices. Extremely pushy tactics. Turn over is incredibly high, compared to a normal retail/customer service position. Company culture is entirely focused on pushing every bit of sales up, this includes selling everything possible to customers with no interest in finding out the right product for a potential customer. Management levels above direct supervisors are mythological beings who you'll never speak to. Problems with their sales approach will be dismissed without any dialogue. Also another huge con was being expected to work nearly 80-100 hours regularly a week. This will cause health issues later.

Premium Retail Services Response

Thanks for sharing your feedback with us. The goal of our Wireless team is to serve and advise Walmart customers when purchasing wireless products and services. These include Postpaid, Prepaid, Wireless Accessories, and related services to support these products. Our priority is always to recommend what will best fit each customer's needs. We're sorry that you didn't feel supported in your time at Premium.

1.0

Mar 10, 2021

Do NOT work here!!!!

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

This company offers NOTHING for their employees and only focus on those in Corporate, ignoring the actual people that keep this company running!

Cons

illegally terminate employees during a pandemic and keep them on the books for 2.5 months falsely claiming wrong doing on behalf of employees and refuses to make right any wrongful doings on their end. Not to mention keep "indefinitely" terminated employees onboard wasting 2.5 months and ignoring them until they no longer cannot.

Viewing 184 - 186 of 1,962 Reviews

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Do not work here

Culture at the top is extremely pushy

Do NOT work here!!!!

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