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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,964 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,964 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 3, 2024

Quality but Not for Me

Recommend
CEO approval
Business Outlook

Pros

Great team, and programs to work on.

Cons

Communication was bad at times. And the pay wasn't adequate

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Premium Retail Services Response
1y
Thanks for the review! We’re thrilled to hear that you’ve had a positive experience with our team and the programs you’ve worked on during your time with us. We recognize there are always areas to improve. Due to the size of our company, communication is always an area we're innovating through processes and tools. If you can identify a solution to a problem, please share your thoughts with your manager. We appreciate the feedback.
2.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Your daily schedule are not set in stone. You must complete the weekly work load by end of the pay period or the manager unprofessionally and sarcastically threaten your job.

Cons

The compensation for travel (mileage moneys] is rigged against you and I was assured by the hiring manager it was a simple, to and from job site mileage calculation paid at Federal rates, it was half that. And to your first and from your last job site you get zero. A routing software makes sure the company always has the advantage. This one thing blatantly shows company greed and why they have such a high turnover and disgruntled former workers.

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Premium Retail Services Response
1y
Thank you for your feedback. We're sorry to hear about your experience, particularly regarding the compensation for travel. We take concerns like these seriously and want to ensure all employees feel fairly treated. We do extensive research to ensure our mileage reimbursement aligns with industry standards, but we understand your frustration and will review your feedback carefully. Regarding management, we value your input and encourage any further details you’d like to share. Please feel free to reach out to us directly at reviews@premiumretail.com. We are committed to improving the experience for our employees and will consider your advice.
1.0
Oct 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing! Stay away from this company!

Cons

Management sucks Training sucks Pay sucks

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Premium Retail Services Response
1y
Thank you for sharing your feedback, and we’re truly sorry to hear about your negative experience. Regarding training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement. We will share your concerns with our training department so we can continue to grow. We have rigorous onboarding training protocols with the goal of arming new employees with the knowledge they need. We're sorry to hear you didn't feel supported during your time at Premium. If you’d like to share more details, please email us at reviews@premiumretail.com. Your input is important to us, and we are committed to making improvements. Thank you again and we wish you the best of luck!
Viewing 205 - 207 of 1,964 Reviews

Glassdoor has 2,079 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.