Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,077 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (133) , Sales Representative (83) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Good pay on certain projects and rewards reps with experience" ((in 163 reviews)); "Flexible and able to make own schedule" ((in 102 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 84 reviews)); "Decent wage and flexible scheduling." ((in 80 reviews)); "Great people to work with!" ((in 38 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 104 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 76 reviews)); "No training when it came to doing the Grocery store jobs." ((in 54 reviews)); "No benefits without full time job" ((in 52 reviews)); "Bad communication between higher ups and base employees" ((in 27 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,962 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Aug 29, 2024

Bad Management

Sales representative

Recommend

CEO approval

Business Outlook

Pros

You work by yourself with no supervision so it has a laid back vibe. The training on the computer was helpful. The commission is great if you work in a busy store/big city and have full time hours.

Cons

Make sure to ask if the position is full or part time. They made it sound like I will get full time hours and only got like 19. The management isn’t very professional. Depends on where you work probably. But my supervisor literally told me “it’s not fair” that I’m missing work (because I had covid) and that they had a family emergency. Well that sucks and I hate it but you can’t just tell your employee who has covid that missing work “isn’t fair”. I use to manage a store and I never done that. The most I would say to someone missing work is if they are getting close to a write up or termination. Also, my manager wasn’t a good trainer. I learned more on the online classes. Lastly, they never update you on “on sale” stuff. I had to ask every day and it seemed like it irritated them like I’m suppose to know when sales change.

Premium Retail Services Response

1y

Thank you for sharing your experience. We're glad you found the training and commission structure beneficial. However, we’re sorry to hear about the challenges you faced with management, communication, and hours. We take your feedback seriously and will review our practices regarding the accuracy of job descriptions, the professionalism of our management, and the handling of employee concerns. Ensuring that our management team is supportive and communicative is a priority, and we are committed to improving our processes based on your insights. As you know, integrity is one of our guiding beliefs. If you feel that this has not been met, we encourage you to reach out to HR immediately. We also encourage employees to keep lines of communication open with their manager. If you can share more details about your experience, please reach out to reviews@premiumretail.com. Your input is valuable as we strive to improve our practices. Thank you for helping us in this effort.

1.0

Aug 6, 2024

Worst job ever

District manager

Recommend

CEO approval

Business Outlook

Pros

Pay was good for the role

Cons

You are just a number. They don’t care about you. You need to devote all your time to the job. 0 work life balance

Premium Retail Services Response

1y

Thank you for sharing your feedback. we're glad to hear that you found the pay satisfactory for your role. We're sorry to learn that you felt undervalued and struggled with work-life balance. We understand the importance of both support and balance in the workplace. So that we can look into this further, please email reviews@premiumretail.com with more details.

2.0

Jul 21, 2024

Mediocre

Chromebook specialist

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Easy job to do

Cons

Bad management terrible pay Etc.

Premium Retail Services Response

1y

Thank you for your review. We’re glad to hear that you enjoyed the work-life balance. Regarding the pay, after doing extensive research, we believe our compensation aligns with industry standards. We appreciate your feedback on this matter, and we are committed to continuously improving our offerings. If you'd like to discuss your concerns further, please feel free to reach out to us at reviews@premiumretail.com. Thank you again for sharing your experience.

Viewing 244 - 246 of 1,962 Reviews

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