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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 14, 2024

Great place

Recommend
CEO approval
Business Outlook

Pros

Very rewarding and great atmosphere

Cons

Workload can be demanding at times

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Premium Retail Services Response
1y
Thank you for the positive feedback! We’re thrilled to hear you’ve had such a rewarding experience with us. We understand that workloads can sometimes be demanding, and we’ll continue to focus on supporting our teams to help manage those demands effectively. We appreciate your dedication over the years!
1.0
Jun 13, 2024

Stay away

Recommend
CEO approval
Business Outlook

Pros

There aren't really any pros.

Cons

They will refuse to pay you. And delete your timesheets to try to cover their illegal activities.

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Premium Retail Services Response
1y
We take these allegations extremely seriously and would like to investigate the situation further. We ensure all our employees get paid for the hours they work. If you have specific examples that contradict this, we urge you to email reviews@premiumretail.com so that we can address them. Thank you for bringing this to our attention.
1.0
Jun 11, 2024

No chance for upward mobility.

Recommend
CEO approval
Business Outlook

Pros

You have some flexibility to schedule store visits the way you want.

Cons

They change the positions that are above field reps every year. They will mislead you about how far they want you to travel. They have gatekeepers who will not allow you to progress from a field rep to those coveted corporate positions where they mostly work from home. No matter what skills or background you have it will not matter.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We understand the frustration of feeling limited in terms of upward mobility, and we are sorry to hear about your experience. Premium offers several opportunities for growth, including our Management Development Program. We encourage our employees to speak with their manager about advancing their career with Premium, as we do our best to promote from within. Thank you for your insights, and we’ll continue to work on improving consistency in leadership and expectations.
Viewing 274 - 276 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.