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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jun 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Customers. The pay is really good.

Cons

Some of the customers can be really rude.

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Premium Retail Services Response
1y
Thank you for your feedback! We're thrilled to hear that you had a positive experience at Premium and enjoyed working with great customers. We understand that dealing with rude customers can be challenging, and we appreciate your hard work in navigating those situations. We wish you all the best!
5.0
Jun 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I get to help people get better deals on their phone plans

Cons

There is a lot of down time

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Premium Retail Services Response
1y
Thank you for sharing your positive experience! We're glad to hear you enjoy helping customers find better deals. We understand that downtime can sometimes be a challenge, and we encourage you to reach out to your manager if you're looking for ways to stay engaged during those periods. Thanks again for being a valued part of the team!
5.0
Jun 7, 2024

Pretty good

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, easy work, good app

Cons

Sometimes not as many hours but it's great for part time work for me

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Premium Retail Services Response
1y
Thank you for your feedback! We’re happy to hear that you enjoy the flexible scheduling associated with your role. For part-time positions, recruiters make candidates aware that hours may fluctuate based on several factors, which is why Premium is a great place for flexibility and incremental income. We also encourage reps to speak with their manager if they're able to take on more work Thanks for being Premium!
Viewing 280 - 282 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.