employer cover photo
employer logo
employer logo

Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Oct 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Corporate really cares about your health and happiness

Cons

Systemic racism and prejudice against veterans and those with disabilities in certain departments

avatar
Premium Retail Services Response
5y
Thank you for your review. We encourage a respectful workplace for all of our employees. If you have specific examples that contradict this, we urge you to email reviews@premiumretail.com so that we can address them.
1.0
Sep 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Work at Walmart store, coworkers are helpful and fun to be around, talk to a lot of cool people, direct sales manager was great.

Cons

LITERALLY EVERYTHING ELSE. This company has changed its cultural a ton. expectations are insane on its front line people even tho they under pay you on base pay and commissions. They expect 2 to 3 contract phones MINIMUM (DURING A PANDEMIC) daily when getting one out is a hard sell when you are forced to sell the phones with a contract on the phone with financing only and expensive service. Customers cant buy the phone out right or you make no money and get no credit for anything at all. A normal commission check on a good month is like 300 to 400 bucks if you are a good performer and less if you are are average or below. There is little chance for advancement if you aren't a top 4 or 5 seller in your 60 person district even if you have a degree like I had. Base hourly pay is 12 dollars an hour. most jobs in this category pay higher base and MUCH hiring commissions for all the requirements you have to go with. Finally, but most importantly, i have been working full time hours for well over 5 months, even so far as 44 hours a week for a couple months. I AM STILL CLASSIFIED AS PART TIME WITH NO PAID TIME OFF OR BENEFITS. This is a sham of a company that only cares about numbers now.

Viewing 292 - 294 of 1,962 Reviews

Glassdoor has 2,077 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.