Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,077 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (133) , Sales Representative (83) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"good pay compare to skills required and experience" ((in 160 reviews)); "Flexible and able to make own schedule" ((in 105 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 90 reviews)); "Decent pay, flexible schedule, great co" ((in 74 reviews)); "Great people to work with!" ((in 38 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 104 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 76 reviews)); "No benefits without full time job" ((in 60 reviews)); "No training when it came to doing the Grocery store jobs." ((in 55 reviews)); "Bad communication between higher ups and base employees" ((in 26 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

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Premium Retail Services

Part of Acosta Group

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,962 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

2.7

Culture & values

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Senior management

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Oct 30, 2020

Great place to Work

District manager

Recommend

CEO approval

Business Outlook

Pros

Innovative company that uses real data to improve the retail experience for customers. Wireless program includes all carriers, so there is no reason not to sell the right solution to the customer. Great culture and inclusive approach to everything.

Cons

Retail hours are long and Walmart employees aren't always welcoming or nice to Premium employees.

Premium Retail Services Response

Thank you for your review! Premium's Culture Team works hard to foster a positive working environment and keep employees engaged, so we’re glad you agree.

2.0

Oct 29, 2020

The flexibility and hours are great, but the lack of support from management or anyone is infuriating.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The flexibility to set and change your own schedule is unlike anywhere else! It’s such a great job to supplement with other things in life and no weekends!

Cons

Zero management support. You ask for help with things or training you need to complete your job and you either don’t receive a response or are told to just deal with it and figure it out. You have to beg and plead for anything. You aren’t listened to when you tell management what the retail clients are asking for and need. Management is spread too thin to give any real support to anyone in the field, at least in the area I worked in.

Premium Retail Services Response

Thank you for taking the time to write this review. We encourage employees to keep lines of communication open with their manager. If you can share more details about your experience, please reach out to reviews@premiumretail.com

1.0

Oct 22, 2020

Not a Company You Want to Work For

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

Work is Available Because Reps do Not Want to Work for This Company

Cons

Low Pay, No Mileage/Gas Compensation, Inability to Decline Projects, Poor Management

Premium Retail Services Response

Thank you for providing feedback. We never want our team members to feel underappreciated. Premium has developed an employee recognition program to reward reps who go above and beyond while in stores. Additionally, we encourage employees to keep lines of communication open with their manager. If you can share more details about your experience, please reach out to reviews@premiumretail.com

Viewing 289 - 291 of 1,962 Reviews

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Reviews by job title

Great place to Work

The flexibility and hours are great, but the lack of support from management or anyone is infuriating.

Not a Company You Want to Work For

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