Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 65 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 47 reviews)); "Flex time to work from home" ((in 32 reviews)); "Good work/life balance" ((in 26 reviews)); "Colleagues in my business unit are great" ((in 21 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"I realize filling this out won’t change anything our senior leadership does similar to filling out our internal engagement surveys." ((in 35 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 21 reviews)); "Upper management is disconnected from reality." ((in 17 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 11 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

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Press Ganey

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

2.0

Apr 9, 2026

Okay...

Client success manager

Recommend

CEO approval

Business Outlook

Pros

Remote work allows for flexibility. If you're lucky enough to have good managers, that's huge Pro.

Cons

Owned byprivate equity firms so their profit is #1 priority. 1. Negative morale on Tech and client facing roles. Overworked with little support. 2. Too many layoffs creating more work for remaining employees with no title change or pay increase. 3. Product has a lot of missing functionality and no plans for addressing, very painful for current clients and puts those on front lines in uncomfortable position. 4. Constant hiring or compensation freezes, below average pay, expensive medical benefits.

3.0

Apr 7, 2026

Great coworkers and remote work, but lacking stability

Client support specialist

Recommend

CEO approval

Business Outlook

Pros

FTO,Remote, Great coworkers, that is it

Cons

There is standard process, business does not care about employee role, has 5 managers in under 2 years and 3 org changes and structure in that time frame as well.

4.0

Mar 24, 2026

Moderate compensation & Solid work-life balance

Data engineer

Recommend

CEO approval

Business Outlook

Pros

The company encourages taking PTO time and sets reasonable goals for its employees.

Cons

The company offers very marginal year-to-year raises. Bonuses are almost never fully paid out. Upward mobility is tough.

Viewing 10 - 12 of 814 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare