Does PrimePay pay their employees well?

According to anonymously submitted Glassdoor reviews, PrimePay employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PrimePay. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at PrimePay?

50% of PrimePay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PrimePay 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PrimePay?

Sales Executive (18) , Sales (16) , Account Executive (13) , Payroll Specialist (12) , Client Success Representative (9) , Sales Representative (9) , Customer Service Representative (8) , OUTSIDE SALES (7) , Outside Sales Representative (7) , Sales Associate (6) , Tax Associate (6) , Senior Sales Executive (5) , ASM (Area Sales Manager) (4) , Client Success Specialist (4) , Customer Service Representative (CSR) (4)

What are the pros of working at PrimePay according to real employee reviews?

"They were all good people and easy to work with." ((in 28 reviews)); "Some employees are friendly and fun to work with" ((in 12 reviews)); "great work life balance there" ((in 9 reviews)); "Many options and opportunities at PrimePay!!" ((in 7 reviews)); "Friendly work environment and solid training" ((in 6 reviews))

What are the cons of working at PrimePay according to real employee reviews?

"Pay is low." ((in 21 reviews)); "Benefits are horrible and HR lacks empathy of any kind" ((in 16 reviews)); "Senior leadership changed completely at least 2x in less than a year." ((in 15 reviews)); "Any review that has a 5 star rating with nothing but good things to say and doesn’t reveal where they work or what job they have is just HR or upper management falsifying a review." ((in 10 reviews)); "No training program." ((in 9 reviews))

What are employees saying about PrimePay layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PrimePay layoffs and their outlook for job security at PrimePay in 2026.

PrimePay reviews

3.0

50% would recommend to a friend

(355 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Compensation and benefits

2.8

Senior management

PrimePay has an employee rating of 3.0 out of 5 stars, based on 355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PrimePay employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

355 reviews

3.0

Apr 21, 2024

Software Developer

Software developer

Recommend

CEO approval

Business Outlook

Pros

Slow and calm environment, Its a little relaxing. Senior software developers know what they are doing. Learned a lot from them.

Cons

The company isn't making much progress. Lot of politics in the upper management that affects the overall work culture. Pay is very mediocre.

PrimePay Response

2y

Thank you for sharing your feedback. We're glad to hear that you appreciate the calm work environment and value the expertise of our senior software developers. Your input about the challenges you've experienced is noted, and we understand the importance of addressing concerns related to progress, politics, and compensation. We're committed to continuously improving our work culture and ensuring that all employees feel valued and supported.

4.0

Apr 19, 2024

Great opportunity for career growth!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I could not speak better about the incredible people at PrimePay. Everyone was always very collaborative and would roll up their sleeves and get the work done. Great opportunities for career growth. Like anything in life, you just have to work for it and prove your value!

Cons

Things are constantly changing. If you don't like change and facing the obstacles that come with it, you may have a hard time. In my experience, as tough as change can be, it's where opportunities are born. Opportunities to learn new skills, meet new people across departments, and grow within your career. In my time with PrimePay I could not be more thankful for everything I learned in such short period of time. It would not have been possible without mentorship I received and the challenges that change made me overcome.

5.0

Apr 17, 2024

Growth Focused

General counsel

Recommend

CEO approval

Business Outlook

Pros

- Focused sales leadership - Experienced executive team - Product is competitive - Support is improving

Cons

- Company has faced changes and challenges over past couple years

PrimePay Response

2y

Thank you for taking the time to share your feedback! We appreciate your recognition of our focused sales leadership, experienced executive team, competitive product, and improving support. We understand the challenges we've faced and are committed to listening to our clients and employees to drive success! Your advice is valued, and we'll continue to prioritize open communication and collaboration.

Viewing 43 - 45 of 355 Reviews

PrimePay

PrimePay reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Software Developer

Great opportunity for career growth!

Growth Focused

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