PrimePay reviews

3.0

50% would recommend to a friend

(92 total reviews)

John Cumbee

100% approve of CEO

43% positive business outlook

Reviews by job title

92 reviews

Reviews about "Compensation"

Return to all reviews
3.0
Oct 24, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked at PrimePay for two years and I must commend the recruitment team- my coworkers were some of the best people I have ever met and they truly went the extra degree to help not only participants and clients and brokers, but also each other. But they never stuck around very long once they wise up and realize that they are worth more than PrimePay can offer them. John Tatum was the best boss I ever had.

Cons

The pay is awful. If all the CSRs packed up and quit today and went to work for Paychex, they would all be making $3-5 more than they currently are. Sales training with regards to the benefit products we offer needs to be improved. They constantly oversell and overpromise to clients or brokers and then when we can’t deliver, it becomes a service issue and it’s bad customer service. That’s just not right. Have someone who knows Benefit Services teach them about FSAs and HRAs, etc. that would avoid a lot of pain on our end.

avatar
PrimePay Response
8y
Thank you for your review and for the compliments to our team. We are thankful for such a collaborative environment across all offices. We appreciate your feedback.
5.0
Oct 22, 2017

Sales Executive

Recommend
CEO approval
Business Outlook

Pros

-This company has the best training staff out of all of the companies I have worked for. They take their time explaining and teaching each of their trainees the products to make sure everyone fully understands the material. -I have never worked for a company where the CEO is not afraid to roll up his sleeves and has rolled up his sleeves to help his sales executives in the field. Personally, I have never worked for a CEO like the one here at PrimePay. - The work environment that the Executives and managers created inside the workforce is truly second to none. -The bonuses and commissions here along with salary are also second to none. They truly invest a ton of time and money into their employees and consistently thank them for the hard work. This company truly is the best company I have ever worked for. Don't take my word for it, experience yourself. When you have the first conversation with a recruiter you will know exactly what I am talking about and how true the above statements are. To give the CEO of this company 'one' thumbs up feels like a disservice to how great he really is. There aren't enough thumbs up icons I could select to describe him and his staff. Again, I encourage whoever views this to see for themselves and I can promise you will not be disappointed.

Cons

No cons at all with this company!

avatar
PrimePay Response
8y
Thank you very much for this review. We are glad you have had such a positive experience here at PrimePay and we’re lucky to have you on the team!
2.0
Sep 24, 2017

Client Success Rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with

Cons

Low wages and overbearing management

avatar
PrimePay Response
8y
Thank you for your review.
Viewing 64 - 66 of 92 Reviews

Glassdoor has 368 PrimePay reviews submitted anonymously by PrimePay employees. Read employee reviews and ratings on Glassdoor to decide if PrimePay is right for you.