Pros
I love my job and what I do. I have an amazing manager in Cleveland who is extremely supportive and helps me get better every day. They choose their managers very well and often promote within. Managers are fitting to the positions and industry we are in. In other words, they don't just fill a body with management experience and not industry experience which is extremely key. Yes, we are a payroll company, but I am not just a payroll rep like a ton of other companies out there. We are trained to be experts in the area of Payroll, Compliance and HR and with that, we create value with our clients and prospects that make us stand out and apart from the competition. We are not siloed to sell specific products, rather, we have access to every product the company offers to sell. They have a formal program for group health insurance brokers and working with brokers and their clients that they refer is one of the best parts of the job. It takes a lot of work to establish those relationships, but it does pay off. The compensation is very good, aggressive for not being just a payroll rep and the benefits offerings are also good. The company provides reps with an iPhone and Surface Pro along with a monthly car allowance. We are not micro-managed, but we do have weekly expectations. It took time and effort to build up a full calendar and referral sources, but the effort paid off and am happy to work for this company.
As the company grows and experiences growing pains, they are always focused on fixing the problems and streamline processes internally. They don't turn a blind eye, rather they tackle those challenges head on.
The company is growing! There are a lot of opportunities for people to move up. Sales is not for everyone, but time and effort pay off and those that put in the time and effort, are certainly looked at and rewarded.
This job offers a lot of freedom, but reps are held accountable to their quotes, numbers, and activities. If you cannot self-manage yourself and hold yourself accountable, then this wont be the job for you. Those that have a drive, tenacity, and ability to learn quickly are the ones that succeed.
Cons
Sometimes the Comp Plan and commission %s can be hard to follow as they very with each product, but the information is always available to reps. I have to really pay attention to my commission report as errors do occur and the window of time to check it is not large.
We do take a 5% cut off of our commissions for any broker referred business. Its not much at all, but sometimes for all of the work and effort I put in, I wish it didn't come out of my end. It doesn't make or break me loving my job any less, but that 5% while not commissionable, should be factored into my quota.
We do the bulk of our prospecting ourselves and our inside sales team is growing and do prospect for business from time to time for reps, but having more support to have prospects lined up would be a huge help and time saver.
Its hard to identify many cons because again, they recognize problems and put a plan in place to fix it. They definitely have growing pains, but they need to keep hiring more people on the support side that are knowledgeable.
