Princess Cruises Customer Service/Reservations reviews

5.0

99% would recommend to a friend

(23 total reviews)
avatar

Gustavo Antorcha

Not enough data to show CEO approval

98% positive business outlook

Customer Service/Reservations employees have rated Princess Cruises with 5.0 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service/Reservations professionals have an excellent working experience there.

Reviews by job title

23 reviews
3.0
Aug 25, 2021

Overall okay

Recommend
CEO approval
Business Outlook

Pros

My manager in Reservations Support was AMAZING. He always had great feedback, assisted you along the way. Made you feel like you could make a difference.

Cons

The pay. It wasn't until I was furloughed due to the pandemic that I discovered that I am worth SO MUCH more for my pay.

2.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Always something to do, vacation time, free cruises and perks

Cons

Unappreciative supervisors and managers s

4.0
Feb 23, 2021

Reservations Agent

Recommend
CEO approval
Business Outlook

Pros

most staff are pleasant, benefits are good if you can ever get leave

Cons

staff that assist with training aren't interested or helpful. No input from management

Viewing 4 - 6 of 23 Reviews

Glassdoor has 1,460 Princess Cruises reviews submitted anonymously by Princess Cruises employees. Read employee reviews and ratings on Glassdoor to decide if Princess Cruises is right for you.