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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      74% would recommend to a friend

      (9,031 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      9K reviews
      3.0
      Oct 29, 2024

      Money Money Money all they care about

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits gain share

      Cons

      Everything else manager supervisor never know what they’re doing nor what’s going on. Some don’t have the proper training or knowledge to be supervisors only want to fill in the position to be recognized as top company for people’s magazine, other then that same corporate BS for god sakes you can’t even insurance as employees only get like a $50 discount on a $3500 premium for 6 months !

      4.0
      Oct 7, 2024

      It's okay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super flexible hours, frequent shift bid options, last minute pto use, loads of training, options to promote after 6 months (7 months for me), annual raises, perks, and a bonus option around Dec that's based off metrics and % of gross annual income. Loads of pros and overall a great company/employer.

      Cons

      Biggest gripe is a metric they have for referring renters and homeowners. They say it's not sales but there's a whole separate metric and they will hassle you if you don't meet their goal. This means you can talk to the customer for half an hr about the product but if they don't take a quote, you get NO credit for it. This is a very huge pain point throughout the csr group, not just me.

      2.0
      Sep 18, 2024

      Local management is inept and the value process over substance

      House counsel
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainshare Bonus Remote Work Good benefits

      Cons

      Local management uses a golden catch all rule to find a way to terminate long term employees. Morale in the NJ office is poor due to the inept management and fear of being terminated for doing what managers ask. The new legal regime focuses on process over substance. They are more concerned about internal process than building a case properly. Most employees who interviewed for other positions in the company were supported at first, but if they did not get the job they were put under a microscope and retaliated against for looking to improve themselves.

      Viewing 625 - 627 of 9,031 Reviews
      Related searches: Progressive Insurance jobs | Progressive Insurance salaries | Progressive Insurance benefits | Progressive Insurance interviews | Progressive Insurance conversations
      ReviewsProgressive Insurance reviews

      Glassdoor has 9,301 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.