Prudential reviews

3.7

65% would recommend to a friend

(5,236 total reviews)
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Andrew Sullivan

59% approve of CEO

55% positive business outlook

Prudential has an employee rating of 3.7 out of 5 stars, based on 5,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prudential employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jan 24, 2024

I would remain unemployed

Recommend
CEO approval
Business Outlook

Pros

the only pro it that you can work remotely

Cons

too many to list, but I'll give my top 5 1. poorly trained unlicensed agents, transferring callers that did not ask to be transferred and the licensed agent is forced to find a reason to enroll them into a plan 2. going through the hour long script, before presenting plan options 3. after going through qualifying questions, the enrollment process is another hour 4. pressure to meet sales quotas 5. the pay is garbage and the commission structure s insulting

1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

PTO and sick time availability

Cons

First and foremost, the company and managers lack emotional intelligence, morals, and values. They care nothing about their employees as long as they are getting their profit. Commission structure is absolutely ridiculous and nothing like what you are taught in training. They mislead beneficiaries into believing they will receive free dental, loads of grocery benefits, and stimulus checks and they want the agents to lie and say “I can definitely help you with that.” As far as commission, they have crappy leads sent to agents of people that don’t even have Medicare to begin with or have no clue who they are on the phone with. EVERY CALL including calls with unqualified individuals counts towards your conversion rate. You may have 20 calls throughout your shift and I guarantee you, at least 13 of them will be people that have no interest in a Medicare plan. You have to have no morals or values to work for this company and prey on beneficiaries in order to receive a decent amount in commission. This was my first year working in insurance sales and I will never do it again. This company absolutely ruined this experience for me.

1.0
Nov 15, 2023

Cutting commissions!

Recommend
CEO approval
Business Outlook

Pros

Health insurance offered to full time- that is literally the only reason I am staying with them. If I could give a zero star rating I would. The company is trying to show a positive quarter so they have effectively stopped paying their agents for commissions. The management is essentially deaf to the outrage of the sales agents and I predict a Mass Exodus coming soon from everyone who actually needs to earn a living wage.

Cons

The base commissions for applications used to be 85$ a year ago. They have cut the commission to 46$ and ONLY if you meet a minimum tier! If you do not meet that requirement you get 0$!!! For all sales!!!! So essentially working for hourly pay only. They have cheated all of their employees to boost their bottom line.

Viewing 34 - 36 of 5,236 Reviews

Glassdoor has 6,931 Prudential reviews submitted anonymously by Prudential employees. Read employee reviews and ratings on Glassdoor to decide if Prudential is right for you.