Purolator reviews

3.7

77% would recommend to a friend

(866 total reviews)
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John Ferguson

88% approve of CEO

76% positive business outlook

Purolator has an employee rating of 3.7 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Purolator employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

866 reviews
3.0
Sep 1, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many work conventions at Purolator, I mostly know the work from the clerical point of view in the Province of Quebec. The interview process is straightforward and transparent. They give you tests and they told you about it before you came for the interview. You only get interviewed if you succeed to the tests. Exemple tests: Geography, english/french translation. Good salaries vs the aptitudes required for the job. Stable work hours in the administration and call center departments. Call center work in Montreal is 99.5% during daytime on week days. That's quite rare. Good work conventions with sick days and medical benefits.

Cons

Very unstable hours and schedules for drivers and sorters. Some very good but also some very bad managers running unchecked. Especially the managers of remote employees in smaller locations. Adding to that, work in drop off location is hard due to upset customers and physically demanding. Your manager is not on site to help deal with violent/ angered customers. Customer service employees in remote locations are often alone for extended periods. Some managers make no effort to get rid of bad apples due to the rigidity of the work convention. This leads to having slackers who have been there for 10 years+ who have done most departments because they change as soon as their manager starts building a file to fire them and it seems the files aren't passed on to the next manager. Also, while there are possibilities for advancement in some departments (like operations and sales) other departments have lately been firing many managers and other seniors so the possibilities there are abysmal.

Viewing 865 - 866 of 866 Reviews

Glassdoor has 1,000 Purolator reviews submitted anonymously by Purolator employees. Read employee reviews and ratings on Glassdoor to decide if Purolator is right for you.