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      Q-Centrix

      Engaged Employer

      Q-Centrix reviews

      4.0

      80% would recommend to a friend

      (194 total reviews)
      avatar

      Milton Silva-Craig

      94% approve of CEO

      72% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.4

      Work/Life balance

      4.0

      Culture & values

      3.8

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      Q-Centrix has an employee rating of 4.0 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q-Centrix employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      194 reviews
      1.0
      Oct 11, 2018

      Pay cuts based on the efficiency

      Data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home allows flexibility

      Cons

      The pay cuts constantly. They always say its based on their "model" But all that means is that the more efficient you are the more they expect you to do. By showing them you can complete your assignments quickly they see it as "You don't need to be paid as much for your tasks" They cut case rates CONSTANTLY. Every response on here from Q-centrix is that they are transparent. Transparency does not equate to being fair. They expect you to work your butt off for literally nothing. Some cases pay $1 for completion. $1!!! I don't care if you offer q-points bonuses based on their efficiency, this company is an absolute joke. They "encourage" their employees to take hold of their careers and pay by doing more work. Once the employee does that, theyre rewarded with case rate decreases.

      avatar
      Q-Centrix Response
      7y
      Sorry to hear you are not having a good experience with the compensation structure. This is concerning because the model is designed not to cut pay, but rather reward productivity and quality. If you haven’t already, I really encourage you to bring up your situation with your Senior Manager so you can discuss immediate suggestions to try to improve your compensation. And to clarify, the case rate and pricing information shared in the review is not accurate. Partnership pricing depends on multiple variables generally related to type and scale of the solution. Simply put, it’s not a one-price-fits-all model. Regarding case rates, we have introduced increases in certain areas and increased the bonus pool over the past few months. To say we are cutting rates is simply not true. We do truly want all our team members to feel rewarded and fulfilled. Please feel free to reach out to me directly as well to discuss your situation, especially if you have taken the above suggestions and information into consideration and are still unhappy. My email is included below. Best regards, Jelena Virijevic, VP of Client Services Jelena.virijevic@q-centrix.com
      3.0
      Nov 21, 2017

      QI specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexibility of working remotely is a plus

      Cons

      inaccurate descriptions of job responsibilities and time spent troubleshooting IT issues

      avatar
      Q-Centrix Response
      8y
      While I’m glad to hear that you’re enjoying the flexibility that comes with part-time work at Q-Centrix, I’m sorry to hear you’re disappointed with other aspects of the job. As a member of the Q-Centrix leadership team, I’m personally committed to creating a collaborative environment where each team member feels productive and gratified. We are indeed a high-growth company, and know that we stand to benefit from feedback like yours. Therefore, we’ve created many vehicles for team members to submit their comments and questions. If you haven’t already, I encourage you to share the details of your experiences through our Question & Suggestions Box, via Yammer, during a Town Hall, or with me directly. I’d love the opportunity to look into your specific situation and see what we can do to turn things around for you. If you’re willing, please email me at jelena.virijevic@q-centrix.com. -Jelena Virijevic, VP Human Resources and Operations
      4.0
      May 3, 2024

      pros & cons

      Senior clinical data specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, kind & supportive coworkers, decent pay, remote work (no more commuting to work or pre-making lunches!), generous HSA contribution benefit, low stress compared to in-hospital work, great for work-life balance.

      Cons

      Managers need to be trained to have better communication & management skills (the biggest con that affects me), insurance is not as generous as I've had before, 401k match could be better (max 3% match), need to give 2 weeks notice for time off due to scheduling staff to meed client deadlines.

      avatar
      Q-Centrix Response
      1y
      Thank you for taking the time to provide such detailed feedback and for your contributions to our team! We’re thrilled to hear that you’re surrounded by kind and supportive coworkers and are enjoying a number of our benefits—especially work-life balance! Regarding your comments about management communication styles: while we recently launched an enhanced, comprehensive management training program to ensure all leaders are equipped to provide best-in-class support, I’d like to see what we can do to better understand your particular experience and how we might be able to improve it. I encourage you to send a note to our People Team at peopleoperationssupport@q-centrix.com. I’m also available to talk privately if you’d like to reach out to me directly. Thank you again for your feedback! I hope we have the opportunity to connect soon. Eve Hersh
      Viewing 13 - 15 of 194 Reviews
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      ReviewsQ-Centrix reviews

      Glassdoor has 200 Q-Centrix reviews submitted anonymously by Q-Centrix employees. Read employee reviews and ratings on Glassdoor to decide if Q-Centrix is right for you.