Q2 Software reviews

3.6

61% would recommend to a friend

(541 total reviews)

Matt Flake

73% approve of CEO

53% positive business outlook

Q2 Software has an employee rating of 3.6 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q2 Software employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

541 reviews
2.0
Jun 6, 2016
Recommend
CEO approval
Business Outlook

Pros

-The foundation this company is built upon is incredible. The Founder and CEO have a a great vision. They have principles, values, and make it a point to meet and spend time with all new employees coming through. They make sure to share the vision, history, and initiatives going forward. They are very personable and have an open door policy -Free food -Nice office space -Friendly and social atmosphere

Cons

-Middle management to upper management is the main issue here. Q2 is growing so fast that really the main focus is just getting butts in seats and not the RIGHT talent hired to grow the company in progressing direction. There is no inside promotion happening with in the company anymore. Management is just hiring from the outside and putting new "talent" in roles they have no experience managing or managing a team effectively and then letting them pretty much do whatever they want with zero supervision. Either "friends" of other managers/supervisors are getting hired or new managers are being brought in by headhunters that have NO CLUE what Q2's culture and values are. Managers verbally abuse their employees, they do not develop or build positive relationships with employees. Instead of building up employees or having their best interest at heart, they blame their employees or are quick to throw them under the bus. Anything to make them look good and seem like they are working, when in reality all the junior and mid level employees are doing all the labor. in the almost 3 years I worked at Q2 I saw it go from a small company of family values and ethics to a cut throat and hostile environment. I'm sure that some departments aren't as bad as others, but BEWARE. A majority of Q2's top talent has been ran out or is being run out. There have been a ton of loyal, smart, hardworking employees leaving for way more positive environments and better opportunities. ALSO, good luck taking any issue to HR..you'll either somehow end up being the one reprimanded or really just ignored and treated like crap.

avatar
Q2 Software Response
10y
Q2 offers several developmental programs for our management team. And twice a year we survey all employees to test managerial effectiveness and provide our leaders with developmental feedback to help them learn and grow. The HR team is committed to helping all employees investigate complaints. Sometimes that results in a finding that aligns with the employee’s perspective. On other occasions, investigations may result in findings that an employee disagrees with. However, all complaints are taken seriously and no retaliation is permitted.
2.0
May 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Q2 provides free coffee, tea, and other various drinks. They provide free fruit weekly and if you are lucky you might even be able to get food left over from big corporate meetings. Q2 gives out free shirts and other freebies that may keep you entertained. People are generally nice you might find some conversation within the walls. Sometimes you may get the opportunity to work from home via VPN, but do not count on this as Q2 just opened up a brand new building for hoarding its workers. Working from home is possible but highly discouraged.

Cons

Unlike the 4 or 5 star reviewers who can barely put together more than 3 reasons Q2 is a "great" company - I will go in depth into why you should avoid this company at all costs. Q2 really wants you to like the company; so much so that the first day on the job HR begins the indoctrination process of bragging about how amazing their corporate culture is and how EVERYONE loves to work at Q2. Q2 loves to gush about how they are "One of the best places to work" in Austin, but moral is at an all time low and all the best talent are leaving for better opportunities. Browse the Q2 Careers page and you will see an almost unbelievable amount of jobs listed - kind of strange for a company that prides itself on being such a great place to work. If you get a job at Q2 I suggest you work at being as mediocre as possible; let me explain - if you show any kind of talent or work hard, the resident 'slackers' and 'parasites' will take notice and rely on you to do everything. Do not work hard or you will need to work even harder to support the bottom of the barrel talent that surrounds you. You will be depended on and your 'co-workers' will cruise on your hard work. You will 100% not be rewarded for your hard-work, in fact, your immediate manager will probably despise you for 'Rocking the boat' and making them look bad by working harder then they do. Ah yes, speaking of management; you will probably be directly managed by a 'no talent suck-up sycophant' who is better at brown nosing than actually knowing how to do their job... or yours. Great managers know the three positions below them and two positions above, in and out - however, your manager will probably not know anything and will rely on you to know more than they do. These 'managers' only got their job for 'knowing' the right people and being a 'yes-man/woman'. You will probably hate your manager because they are so incompetent and lazy; but they will never be fired so don't even entertain that notion. The company as a whole is dysfunctional and it is an 'amazing' day if something is not broken - be it the service that Q2 provides or the internal corporate systems. Q2 likes to call itself an enterprise company with a start-up feel - this is just an excuse for the 1997 way of running a company as there is a definite lack of innovation or "getting with the times". If employed you will encounter people who absolutely love their job at Q2, be wary of these people as they are the 'parasites' I spoke of earlier. You will see these people constantly roaming the halls or lazy'ing about the companies 'Family Room' looking for leftover food scraps to stuff their faces with - all the while you will probably be working hard to meet a deadline and browsing LinkedIn and Indeed looking for a new position. You will hate the culture of Q2 because you will realize it is a culture of laziness instead of hard-work, same ol' same ol' instead of innovation, and 'we made it one more day' when it should be 'The future is now'. Beware of this company; those with talent have left or are in the process of leaving and the 'welfare' workers are hungry for more hardworking talent to come in and exploit. You will hate your life and you will hate this company.

avatar
Q2 Software Response
10y
Q2 values input from our employees and respects their opinions. We have been nominated and ranked by our employees as a Top Place to Work for the last 5 years in Austin and our annual internal climate review & our real-time peer to peer feedback tool are powerful and positive benchmarks about how the majority of our employees assess our culture. Both our business success and associated headcount growth are continuing to grow 30% YOY which allows us to offer our employees a culture fueled by engaged, motivated and dedicated team members.
2.0
May 23, 2016

QA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very easy to get behind the CEO's vision for the company and the product itself and a lot of hard working people.

Cons

The hard working people are overworked. Company is having difficulties catering to Tier 1 customers, while trying to keep long term customers happy and it doesn't seem like it's working.

Viewing 487 - 489 of 541 Reviews

Glassdoor has 628 Q2 Software reviews submitted anonymously by Q2 Software employees. Read employee reviews and ratings on Glassdoor to decide if Q2 Software is right for you.