Q2 Software reviews

3.6

61% would recommend to a friend

(541 total reviews)

Matt Flake

73% approve of CEO

53% positive business outlook

Q2 Software has an employee rating of 3.6 out of 5 stars, based on 541 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Q2 Software employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

541 reviews
1.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

-Free stuff -A semi-decent paycheck -Nice colleagues

Cons

-An array of mediocre mid-level managers with little to no technical expertise -Vastly too much work piled on too few workers -60 hr+ typical workweek is expected. If you work any less and you don't get enough done, that's on you. -Weak 401k matching, weak benefits, weak stock options. The worst con of all is that none of the above is set as an expectation going into the role. Being hired in and speaking to the hiring manager, I was told specific numbers in terms of the workload I'd face, and what to expect -- needless to say that workload was effectively doubled upon my arrival and little to no help could be offered by management. Most of the managers themselves don't have the technical expertise to even begin to do the work we were doing either. So we had these people that didn't know how to do our job, telling us how to do our job... Not to mention, on top of the hair-on-fire attitude shared by the entire support organization, the tech stack itself is so old and dated that when something does break (which happens constantly), the repairs take a long time. In fact there is an entire team specifically devoted to answering the highest priority complaints about business critical bugs and technical issues, and they're practically the most overworked team in the organization! Just goes to show how incredibly unstable the software fundamentally is, along with the severe ineptitude of the employees charged with supporting it. To go even further, individual employees are treated as numbers, to be micromanaged, and judged against one another constantly. In fact competition is so openly encouraged that most lower level employees develop anxiety and depression in the role they're given. Makes sense, they are worked to the bone.

3.0
Apr 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to learn and gain varied experience More specialized IT roles seem like they enjoy their work and how they're treated. Support and IOC, however, do not.

Cons

Management is the make-or-break factor for every team. My own team had a manager who didn't know what our job entailed in the day-to-day and would frequently yell at individuals or at the team as a whole, but offered no help or solutions to any problems. His boss helped us more than he did. He refused to personally test a new monitoring system before implementing it in production, despite its flaws being pointed out, and it caused an outage of the system during enterprise maintenance--a completely preventable circumstance. You can tell many in DevOps are overworked, although I personally enjoy lots of work Too much change. New people implement new systems which are immediately scrapped once they leave in a year, or are simply not maintained moving forward. Support roles have to navigate a Frankenstein's monster of IT systems. People don't work there long, and they take their knowledge with them Highly competitive and political between teams and departments. Usually different teams speak ill of each other.

Viewing 70 - 72 of 541 Reviews

Glassdoor has 628 Q2 Software reviews submitted anonymously by Q2 Software employees. Read employee reviews and ratings on Glassdoor to decide if Q2 Software is right for you.