QTS reviews

4.4

86% would recommend to a friend

(500 total reviews)
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David Robey and Tag Greason

92% approve of CEO

93% positive business outlook

QTS has an employee rating of 4.4 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews
2.0
Dec 11, 2017

Shady at best.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The time off for colunteering is a pro. They would do a good job of letting employees recognize fellow employees for a job well done.

Cons

Expensive benefits package with poor coverage. They overlook lower level employees value. Company is growing at a fast pace that leaves several programs stretched beyond their means. Pay and rewards are some of the lowest in the industry.

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QTS Response
8y
While this is not the kind of review we like to see, I do appreciate you taking the time to share your thoughts. With our rapid growth, there have definitely been a few growing pains, but we're actively listening to our QTSers and are rolling out a new job-leveling and compensation structure in a couple of months. We're glad you appreciated the paid volunteer time off and ability to recognize your fellow QTSers! Jana Moore, Director Talent Acquisition
1.0
Jul 25, 2017

Wolf in Sheep's Costume

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks great from the outside - beautiful buildings and they talk the talk. There are some amazingly talented, hard-working individuals, who want to make a difference and want to help the newcomers.

Cons

Those people are few and far between. Most are trying to keep their heads down while doing the minimum necessary to get by. Then, there are the managers, who generally have no idea how the workers do their jobs, they just know that the workers need to work harder. Not sure if having this company listed on your resume is worth the soul-selling required. There are NO procedures, NO documentation, NO training. Jump into this pool and pray you can swim faster than whirlpool of people leaving.

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QTS Response
8y
Powered by people is not something we 'quote.' It's not a tagline. It's who we are! And for those who lift up their heads and engage with our amazing people and volunteer opportunities, the culture is something that most people cherish. And we are currently investing in a state-of-the-art Leadership & Development center in the Atlanta area that will add onsite training to our already robust eLearning program. Again, just one more way we are investing in our people. Lorraine Swicicki, VP, Customer Care
2.0
May 5, 2017

There Are Better, And There Are Worse...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What I love most about QTS is the teamwork dynamic. The colleagues I work with are helpful, smart, hardworking and eager to accomplish goals, assist or answer questions. QTS' HR team apparently does a decent job screening applicants because most of the encounters I have had, or have on a daily basis are with individuals who are pleasant, helpful and want to do their best for external and internal customers alike. QTS does cool things to reward everyone like an annual BBQ on site and a couple of luncheons. They also host, and pay for tix for a Saturday at an Atlanta park for employees and their families. Personally, this should be offered during the week so as not to infringe on one's personal time, but it is an optional event. Comp and benefits are in line with what's expected of a company of this size.

Cons

My biggest peeve is there is no teleworking policy on the books. Although collaboration is vital to the success of many an endeavor, these days this can be accomplished virtually. One would think with QTS being a technology -based company, that this would be known, or considered. Recently a major highway was set aflame causing it to be shut down, in a city that has the EIGHTH worst traffic in the WORLD. An e-mail was distributed acknowledging the tragedy but basically just suggested employees carpool or leave earlier. WHAT?! I was disappointed that not a word was mentioned giving managers authority to allow themselves and employees to make better arrangements. Over the fall and winter months, several employees were coughing, hacking, and sniffling around the office space. Wouldn't happen if there was a telecommuting policy. Some of their buildings have one egress/entry point, and no windows. It is easy to feel the cabin fever by weeks' end. Recently, additional office space was purchased by QTS. Personally, I would have happily saved the company some $$ by volunteering my cube space in exchange for working 100% remotely, or even for cube sharing. QTS loves volunteerism, and volunteering is a good thing. However, it's a bad thing, and unfair when one cannot be nominated for, or awarded for excellence if they have no volunteer hours logged. QTS provides opportunities to volunteer at events during the work day, and you are compensated for the time, but what about the work? You know, what you were truly hired for...? If you participate in a volunteering event, your work still must get done. For some, this makes for a long day. Many employees spend two or more hours a day commuting to and from work, who also have family obligations. Now add volunteerism to that...a bit much, in my opinion. However, I am glad, that volunteering on weekends is now included and considered. Bottom line though, is that volunteering is a personal choice and should not detract from one's excellence as a QTS employee.

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QTS Response
9y
Thank you for your detailed review. As a QTSer, you know we are powered by our people, and it's great to see that you are a part of our team dynamic. You also know a big part of our Core Values is support of faith, family and community. Therefore, encouraging volunteerism is a part of our culture that is not going to change. And to help QTSers live out this core value, we offer three paid days off to get out and make a difference in our communities. We do hope you'll take advantage of this paid benefit as we truly feel it renews your spirit. And while we don't have an official telecommuting policy, where appropriate, managers do have the ability to work with their team members to ensure the best possible working conditions for everyone involved. I encourage you to speak with your supervisor if your current situation is impacting your ability to be successful in your role. Lorraine Swicicki, VP, Support Operations
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