QVC reviews

3.2

41% would recommend to a friend

(1,940 total reviews)
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David Rawlinson II

43% approve of CEO

34% positive business outlook

QVC has an employee rating of 3.2 out of 5 stars, based on 1,940 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Unpaid time off is usually available

Cons

Quality is always reviewing your calls and will fail you on even the slightest thing. Examples would be- if you and the customer accidentally speak at the same time Quality will see it as over talking the customer. If you try and engage with the customer to build rapport to try and sell that customer an item which is a requirement in order to keep your job Quality will see it as unnecessary time on the call. If you do not address the customer by both names on a account. Their ridiculous Quality evaluations is why I left the job after numerous years.

2.0
Dec 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Really loved my employees, they were awesome.

Cons

The thing is- QVC as it stands is somewhat doomed unless it can effectively restrategize. It has lost something like 90% of its stock value in the last 2 years. As a warehouse, its typical, salary is typical, and work is typical. But as a long term plan, I wouldn't work here as its customer base is declining by the day.

2.0
Dec 13, 2024

Your average call center job

Recommend
CEO approval
Business Outlook

Pros

They give you time to reach your target metrics. Managers are nice very independent work your pretty much on your own while working not much help which could be a con also. You may love it but not for me.

Cons

On the phones all day except your two 15 min break and lunch. Barely anytime at all between calls to take a breather. You cannot transfer to billing or anywhere else if they have an account problem. QVC love to lock or delete account which make customers very peed off. Most customer are decent. But there are some entitled elderly folks with that have 0 patience so that’s a pain.

Viewing 370 - 372 of 1,940 Reviews

Glassdoor has 2,226 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.