QVC Order Entry/Sales Representative reviews

4.4

18% would recommend to a friend

(64 total reviews)
avatar

David Rawlinson II

Not enough data to show CEO approval

94% positive business outlook

Order Entry/Sales Representative employees have rated QVC with 4.4 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Order Entry/Sales Representative professionals have an excellent working experience there. QVC is rated 25% above average by Order Entry/Sales Representative professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

64 reviews
5.0
Oct 19, 2013
Recommend
CEO approval
Business Outlook

Pros

excellent work environment culture and values of the company are outstanding flexibility in schedule low stress

Cons

the pay could definitely be a little better, as of now order services starts out below $10

3.0
Jul 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee discounts; Job requirements are not hard Company works hard to build a positive work environment Multiple forums for employee feedback Benefits are good for p/t and f/t employees

Cons

Metrics are king; obstacles such as slow computers, indecisive customers, or extra time to process new customers, etc., are not factored into required call time, etc. Several of us were told that our bathroom breaks were negatively afffecting the team's Lost Hours - it was suggested that we "safe" some of our 15-minute break time for a cushion for restroom visits Required hours can be problematic for those with limited availability So many people have been there 10+ years, opportunities to move out current position are very limited. I was not comfortable with the company policy that says we were not allowed to hang up on obscene callers, but must make multiple attempts to get them to order. Even after logging the caller as obscene (multiple times), the calls are allowed to go through to the reps.

Viewing 61 - 63 of 64 Reviews

Glassdoor has 2,226 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.