Pros
Employees are extremely hard-working and truly care about their jobs and the quality of their work.
Cons
Senior Leadership is willfully toxic - specifically for BIPOC employees. Microaggressions and microinequities are frequent. Leadership needs mandatory racism and bias training to avoid blatant discriminatory faux pas, like stereotypical language ("too aggressive") and overt policing of BIPOC employees. Leadership will not promote BIPOC employees to senior level positions when qualified. I personally know several BIPOC employees who resigned because they were not promoted after successfully serving many years in the same position. The company needs to do a better job of hiring diverse talent in every department, at every level - Not just in the cafeteria, call centers or warehouses. Also, they need to do a better job in recruiting BIPOC interns - Lincoln University and Cheyney University are a few miles away, however, I never saw one intern from those schools, or interns from any other HBCUs.
