QVC reviews

3.2

42% would recommend to a friend

(1,938 total reviews)
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David Rawlinson II

44% approve of CEO

35% positive business outlook

QVC has an employee rating of 3.2 out of 5 stars, based on 1,938 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 21, 2022

Hated ir

Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity for overtime or TOWOP

Cons

Horrible customers Managers don’t care about employees Pay wasn’t great No matter what customers say you have to take it unless it’s threatening your life or theirs. Other than that. They can say whatever they want to you and you can’t do anything

4.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Very busy call center where I handled order and account issues to be specific. 80% of my calls were usually happy. QVC does seem to care somewhat about their employees as they raised AHT times, gave bonuses for upsells, pay raise system, and listened + implemented feedback but only when asked for.

Cons

Barbaric point system (16 points = termination) Manager seemed too busy to really focus on team members and issues that came up Does not seem to care about the older population and their lack of technology skills. Does not work with school schedules. For instance, if you go full-time, you must still work full-time. If you need to go to a part-time schedule, you have to wait until the next schedule bid rolls out.

Viewing 238 - 240 of 1,938 Reviews

Glassdoor has 2,225 QVC reviews submitted anonymously by QVC employees. Read employee reviews and ratings on Glassdoor to decide if QVC is right for you.