Quadient reviews

3.4

55% would recommend to a friend

(891 total reviews)

Geoffrey Godet

63% approve of CEO

47% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 891 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

891 reviews
1.0
Mar 2, 2021
Recommend
CEO approval
Business Outlook

Pros

None come to mind for a company this size

Cons

If you want to be put on a PIP, micromanaged (They call it coaching), treated like a child then this is the company for you. Almost everyone is on a PIP, some for over a year! No wonder there is such high turnover in the Chicago area. Mail machines are a dying industry and they are trying to go digital yet most companies are already ingrained with a digital communications system.

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Quadient Response
5y
Thank you for your thoughts. Due to your short tenure and the challenges you faced in your role, your training may have been incomplete resulting in a need for additional supervision. As we continue to grow and evolve our products and services to digital channels and solutions, we will continue transforming and hiring talented people to be experts in digital solutions. Your feedback will be shared with internal channels to ensure we prepare and train each new employee effectively to join our team. Thank you again.
3.0
Dec 18, 2020

Sales Driven organization

Recommend
CEO approval
Business Outlook

Pros

Sales people are highly supported

Cons

95% of solutions directly connected to USPS mail. Micro managers from top to bottom.

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Quadient Response
5y
Thank you for your feedback. Quadient has four major solutions, Business Process Automation, Customer Experience Management, Mail-related Solutions and Parcel Locker Solutions. Within our Mail-Related Solutions, a few of our US-based products do indeed connect to the USPS. However, this is really a small percentage of our entire product portfolio. Our entire list of products can be found on our Website. Regarding micromanagement, we are sorry to hear about your experience. During our rebrand from Neopost to Quadient, we deployed new set of values centered around being EPIC (Empowerment, Passion, Inspiration and Community). We recognize we still need to improve how each function across all regions adopts each value. The management team is 100% committed making sure each employee feels empowered in their position. Thank you again for sharing your feedback.
3.0
Oct 1, 2018

Sales

Recommend
CEO approval
Business Outlook

Pros

Great Solution Portfolio and the industry leader for CCM

Cons

Does not like to partner for with other technology providers

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Quadient Response
7y
Thank you for sharing your point of view regarding how Quadient can improve in the marketplace. Our product strategy continues to evolve based on customer feedback and overall market dynamics. We welcome insights from our employees, customers and partners to ensure we properly identify the highest priority integrations and partnerships to solve an increasing volume of business scenarios. We invite employees to contact us directly at employeeexperience@quadient.com.
Viewing 58 - 60 of 891 Reviews

Glassdoor has 1,102 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.