Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
5.0
May 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Pay is great Benefits PTO Awesome supervision You won't get bothered as long as you do your work and are friendly to the patients. No weekends/holidays It's rare that you have to work during inclement weather. Decent raises

Cons

The hours aren't so black and white. If a patient walks in a minute before you're supposed to clock out , you have to service them. Little to no over time

2.0
Mar 27, 2019

Think twice

Recommend
CEO approval
Business Outlook

Pros

Free lab work if you need it.

Cons

You will NEVER feel confident that your commission is accurate because there are too many glitches with their systems. You will also never be able to really know what your sales numbers are, they don't come out in a timely manner and when they eventually do, months later, they are always errors. If you don't mind working hard and never knowing what you are making commission wise, you will be okay. Been in sales my whole life, never worked for a company who can't figure out your pay properly, track it or trust it's ever right. Plus you have to wait an extra 6 weeks after the quarter to even see a comp check. Money you made in December for example, you won't get paid until March.

3.0
Mar 7, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, salary, room to advance is you get with the right cliques.

Cons

Management has no accountability. Patient Services Managers in Florida don’t hire or promote based on business decisions but personal perceptions. Bullying at its finest and nothing is done about it.

Viewing 346 - 348 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.