Quest Diagnostics reviews

3.2

48% would recommend to a friend

(5,689 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Dec 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive. Benefits are in line with other companies. Great to have on your resume. They provide an annual blood screening for all employess and your health impacts your insurance premium rates positively if you stay healthy. No charge for any tests that go through Quest ordered by your doctor.

Cons

I can only comment on the Clinical Trials Divsion. 1. There is a lack of true leadership that is willing to promote change in order to advance the company. People are afraid to speak up. 2. Education to learn your job and excel is non-existent. 3. There is a thick line drawn between management and employees. Little to no "real" communication. More like a dictatorship with imput from employees mostly ignored. 4. Annual reviews are identical from year to year. It's as if they are done to meet HR requirements, however, have no real impact on an employees salary or advancement. 5. Moving out of a position in Clinical Trials could be difficult. Management stopped several people from transferring to other departments.

2.0
Dec 13, 2013
Recommend
CEO approval
Business Outlook

Pros

The best thing was when I would be there and I would get a call or a STAT SLIP, saying to pick up a Stat from one of our PSC and drop it off at our Stat Lab..The time being gone from the office was awesome... You could be your own BOSS and you wouldn't have to be part of the DRAMA that would occur in the Logistics Dept. on a Daily basis.

Cons

On a daily basis the different Couriers that would work there, always had some kind of Drama going on in that Dept. they always made you feel HORIBLE, NO GOOD, and NOT PART of the TEAM...If certain employees , couriers or Supervisers didn't like you, then they would sabotage your work... It happen alot to me.. See one of our new couriers was having an afair with our Supervisor and if the Courier didn't like you, and she didn't like me couse I was a female then she would do bad stings and pin it on who ever she did not like.. It was sooo wonderful to get a Stat and get out of there as long as possible...there are so many days where I would sit at a place that was centrally located to all of our PSC so I could pick up our Stats Faster.. I would dread the times that I'd have to go back to our Logistics Dept.

Viewing 460 - 462 of 5,689 Reviews

Glassdoor has 6,080 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.