QuinStreet reviews

Management keeps you on your toes with warnings. You never know when you'll be handed a final with a random time frame for you to 'resolve' the issue. It doesn't matter how good you are at your job. You can have terrific numbers, be training other people, and they'll still penalize you for things you didn't otherwise know you were doing wrong. It's a rat race without the pay out. Do super well at your job and they'll expect you to do even more without paying you what your time and effort is worth and if you're sub par they'll expect you to do the bare minimum and mostly leave you alone, except you'll be more likely to have them poking you to keep up with KPI's that they pulled out of their butts. The mind games aren't worth the hassle of trying to do everything you can to keep a job that isn't even paying a fair wage. Every single day you're just waiting for HR to pop up behind you, say 'Can you place yourself in meeting?' without any prior warning, and then the eventual walk towards the HR office where they'll unload on you a final warning or worse without anything to cushion the blow.

Overbearing call flows, constant lies to employees about business practices, constantly removing all parts of the job that lets you feel like a human. No paid time off, and the time off you can get is 2 days a month that you have to plan into other months ahead of time if you want more than 2 days in a row at some point later in the year. They used to have 30 minutes off phone once a month to celebrate all the employees who had birthdays that month called cake day. We used to have team meetings every two weeks to give our opinions and get feedback and updates on what changes were coming, and they took those away. We used to have regular side by sides with team lead assistants at least weekly to help boost our skills. One on one meetings with our team leads so they could notify us of how we're doing and review our performance, which has been replaced by a metrics based system that they only allow about 5 minutes to go over now before being shoved back on phones. They're doing a corporate overhaul to mitigate as much time not on calls as possible to the point where co-workers can't help new members on the team without getting in trouble themselves because they took more than 5 seconds in between a call, focusing on revenue and exhausting their workforce. Lastly, they constantly boast room for promotion, but they nixed most of the team lead and assistant positions, they constantly hire personal friends into higher positions or family of friends instead of dedicated employees. Kind of hard to keep motivated when you keep losing jobs to the floor managers buddies that have only been there for 2 months when you have tried hard for years.